- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- ASM Global (Worcester, MA)
- …POSITION RESPONSIBILITIES: + Accountable for staffing each shift on the Executive Desk + Responsible for completing incident reports accurately and completely + ... Completes m onthly desk staff schedules and posted in all areas assigned...Ability to work with minimal supervision + Strong customer service skills + Good written, verbal and interpersonal skills… more
- BXP (Boston, MA)
- …standards. + Provision and manage access through Active Directory and Security Manager . Maintain and enforce directory policies and standards. + Deploy and support ... analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports ... to the manager with input from assigned physicians, nurses or other...greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice… more
- Citizens (Westwood, MA)
- …recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders to coordinate ... organization is committed to operational excellence and resilient IT service delivery. As a Major Incident Manager ,...IT service delivery. As a Major Incident Manager , you will play a pivotal role in protecting… more
- Hannaford (Taunton, MA)
- …with any legal requirements. * Supervise the effective operation of the office/ service desk /kiosk/front end/bottle room * (if applicable) to include cleanliness, ... Perform cashier and/or bagging functions, as needed. * Perform service desk /kiosk and bookkeeper associate functions, as...responsibilities of all Front End associates. * Assist the Manager of Customer Service in ensuring compliance… more
- State of Massachusetts (Boston, MA)
- …of fines, processing overdue notices, patron record updates) and provides other front-line desk service . * Provides reference assistance and assists patrons in ... dedicated staff, and welcoming space enrich MassArt. The Circulation and Computer lab manager performs all circulation desk functions in the library as well… more
- Extra Space Storage (Johnston, RI)
- …multiple stores in the district. -Starting Pay Range $16.50-$18.50/hr. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Omni Hotels (Boston, MA)
- …an employee of this historic property. Job Description The Assistant Front Office Manager is responsible for maintaining the highest levels of customer service ... during the arrival and departure process through training, guest service recovery and adherence to established department and hotel...as by communicating needed tasks to next available Front Desk Agent and ensure that tasks are being completed… more
- World Insurance Associates, LLC. (Worcester, MA)
- …retirement plan services, and payroll & HR solutions. Position Summary The Senior Client Manager independently serves as the primary service contact for a book ... This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client...& Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable… more
- Deloitte (Boston, MA)
- …Work you'll do Deloitte Consulting LLP's QRM group is seeking a Risk Manager with extensive experience in supporting complex deals and contract structuring, drafting ... for Core Risk Managers. Both functions are described in detail below. + Deal Desk Support, Contracting, and Negotiations + Assist with deal desk and contract… more
- St. Francis House (Boston, MA)
- …crisis stabilization, and care coordination, as well as supporting internal and external service navigation. The Manager plays a key leadership role in ... Manager of Clinical Access Services Boston, MA (http://maps.google.com/maps?q=Boston+MA+USA+02116)...within the Behavioral Health Department. This role balances direct service delivery with clinical supervision and team leadership, providing… more
- South Middlesex Opportunity Council (Framingham, MA)
- …leaving/transitioning out of shelter. As stabilization caseloads vary, the Stabilization Case Manager may work as a Housing Search Specialist as determined by ... relationship with clients and schedule quarterly home visits to monitor the service plan. + Maintain monthly phone contact and re-assess, evaluate and document… more
- The Colonnade Hotel (Boston, MA)
- Front Office Manager Welcome to The Colonnade! Nestled among the city's finest shopping and cultural venues, The Colonnade Hotel is an independent hotel centrally ... suites. The Colonnade Hotel is known for its attentive service and unique guest offerings, including Boston's only Roof...for you. What we're looking for: The Front Office Manager leads the Front Office Team including overseeing Guest… more
- Medtronic (Boston, MA)
- …connected, compassionate world. **A Day in the Life** The Senior Commercial Enablement Manager will serve as an integral member of both the Global Commercial ... DT sales and integration with Hugo RAS. The Senior Commercial Enablement Manager is responsible for establishing end-to-end processes that facilitate the marketing,… more
- South Middlesex Opportunity Council (Framingham, MA)
- …will be an active participant in the 403(b) committee. Will act as a help desk for benefits questions. Why Work for SMOC? + Paid Time Off: All full-time employees ... in the 403(b) committee, work with the Voya account manager and representative for any plan issues or questions,...skills and strong attention to detail. + Excellent customer service skills and external vendor interface . + Must… more
- World Insurance Associates, LLC. (Needham, MA)
- …direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and ... and manages workflow to ensure effective, timely, and efficient service delivery. + Works to achieve stated objectives and...& Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable… more