- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- ARAMARK (Waltham, MA)
- **Job Description** The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments regarding ... or new ones may be assigned without formal notice. **Qualifications** ? Previous customer service and/or call center experience preferred ? Experience in food … more
- Milford Regional Medical Center (Milford, MA)
- …or holidays Statement of Purpose: The primary function of the Customer Service Representative is to handle incoming patient-related calls, address patient ... billing questions and concerns by conducting appropriate research and by providing a response in a timely and professional manner. Works closely with the billing… more
- Beth Israel Lahey Health (Boston, MA)
- …and dispatches a wide variety of service requests from the customers of the Service Response Center to the staffs of the Support Service ... that the SRC serves. The Customer Service Representative 's goal is to provide the best possible customer...courteous manner, in dealing with all customers of the Service Response Center and external… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: + Patient Encounter Management: + Provides positive… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: + Patient Encounter Management: + Provides positive… more
- Tufts Medicine (Boston, MA)
- …PM to 11:30 PM. No weekends/holidays required. **Location:** Onsite at Tufts Medical Center in Boston **Requirements:** 3 weeks of full time training during the day ... are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills ... Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH… more
- Beth Israel Lahey Health (Brookline, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- US Coast Guard (Boston, MA)
- Summary This vacancy is for a GS - 0301 - 12, Lead Command Center Controller located in the Department of Homeland Security, US Coast Guard, SECTOR BOSTON COMMAND ... CENTER . Responsibilities You will serve as a/an Lead Command Center Controller and be responsible for maintaining command and control as a watch leader over all… more
- ASM Global (Worcester, MA)
- …may include security screenings, ticket taking, ushering, access control, emergency response , ensuring the safety of guests, enforcing venue policies, ensuring the ... venue policies. + Works independently, and judges and assesses situations for immediate response within the guidelines of the facility + Provide for written witness… more
- Fresenius Medical Center (Westwood, MA)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings… more
- House of Blues (Mansfield, MA)
- …so if this sounds like you then please read on! THE JOB The Guest Service member will interact with customers to provide information in response to inquiries ... WHAT THIS ROLE WILL DO + Deliver exemplary customer service to maintain customer loyalty. Answer in person inquiries...reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited… more
- House of Blues (Mansfield, MA)
- …at the Xfinity Center is primarily responsible for providing excellent customer service , crowd control, searches at our entrance gates, and helping to maintain a ... at least 18 years of age + Prior customer service experience a plus + Strong strategic thinking and...reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited… more
- Live Nation (Mansfield, MA)
- …THE JOB The receptionists will interact with customers to provide information in response to inquiries about products and services and to handle and resolve ... on Microsoft Word, Excel and PowerPoint. + Event Duties: Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our… more
- House of Blues (Mansfield, MA)
- …within the scope of caring and maintaining for the pavilion, customer service , audience experience, pre-show prep, post-show light cleaning, guest and staff ... safety/emergency response . WHAT THIS ROLE WILL DO + Greet guests,...at least 18 years of age + Prior customer service experience a plus + Strong strategic thinking and… more
- Fresenius Medical Center (Boston, MA)
- …performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Fresenius Medical Center (Sutton, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Attleboro, MA)
- …and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... to ensure stable treatment therapy as indicated. + Assesses patients' response to hemodialysis treatment therapy, making appropriate adjustments and modifications to… more