- HomeSafe Alliance (Nashville, TN)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Vanderbilt University Medical Center (Nashville, TN)
- …and research. **Organization:** VUMC IT OPSVCS3 **Job Summary:** JOB SUMMARY The Sr. Contact Center Operator functions as an 'In Charge' operator and/or a ... backup supervisor for a 24/7/365 contact center operation. This team member supports...Reports equipment and system problems * Researches and resolves customer issues and communicates to management * Prepares daily… more
- HomeSafe Alliance (Nashville, TN)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- Vanderbilt University Medical Center (Nashville, TN)
- …or patient access preferred. * 1-2 years relevant experience in a contact center and/or customer service environment * Strong verbal/written ... Access Specialist role will operate within the Care Connections Contact Center . This role will provide service...process improvement activities as well as providing high quality contact experience for the patient with every… more
- HomeSafe Alliance (Nashville, TN)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Regions Bank (Nashville, TN)
- …of financial products and services. **Primary Responsibilities** + Achieves Contact Center targets and goals by identifying customer needs and providing ... section of the system. **Job Description:** At Regions, the Contact Center Product and Servicing Specialist helps...to the Meraki device (provided by Regions). **Preferences** + Experience in customer service and/or sales **Skills… more
- Regions Bank (Nashville, TN)
- …from the Internet Router to the Meraki device (provided by Regions). **Preferences** + Contact Center experience + Banking/Finance experience + ... logging into the careers section of the system. **Job Description:** At Regions, the Contact Center Electronic Banking Specialist responds to a high volume of … more
- Vanderbilt University Medical Center (Nashville, TN)
- …in activities and functions necessary for the optimal performance of the Laboratory Contact center . * Demonstrates knowledge and proficiency with the Contact ... Center ACD phone system. * Demonstrates knowledge and proficiency with the Contact Center software tool. * The responsibilities listed are a general overview… more
- Regions Bank (Nashville, TN)
- …financial products and services. **Primary Responsibilities** + Achieves Contact Center targets and goals by identifying customer needs and providing ... section of the system. **Job Description:** At Regions, the Contact Center Priority Banker provides full service...School Diploma or GED + One (1) year of experience in customer service/sales If applying for… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... marketplace. Understands the product life cycle from development through sales and customer support. Can describe product features and benefits using key product… more
- Intellatriage (Brentwood, TN)
- … experience is required. Experience managing remote employees preferred. . Experience in managing contact center teams in high-paced operations ... or related field, in addition to 5 plus years' experience in a call center environment. ....the development and management of teams. . Knowledge of contact center management tools, processes, procedures, and… more
- Bright Horizons (Nashville, TN)
- …with educational plan to complete Bachelor's degree + At least three years of center supervisory experience in a high-quality program required, experience ... **Child Care Center Director** As a **leader in a Child...with families, clients, staff, and licensing to provide exemplary customer service. + Conduct the daily responsibilities of operating… more
- HCA Healthcare (Madison, TN)
- …Exhibit and model exceptional customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie ... functions, including centralized patient placement, in a timely, customer centered professional manner with the aid of a...+ Dispatch experience ( **Highly Preferred)** + Call Center /Transfer Center experience **(Preferred)** +… more
- IQVIA (Nashville, TN)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly...+ Pharmacy Technician experience required + HIPAA knowledge/ experience + Call center experience … more
- Lincoln Financial Group (Nashville, TN)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... SUMMARY Provides advanced pre-hospital and inter-facility patient care from initial contact until care is relinquished to the accepting medical facility. Maintains… more
- AO Smith (Ashland City, TN)
- …inclined individuals with previous plumbing or electrical experience . + Prefer previous call center experience . + Must be able to type a minimum of 40 words ... world class customer service in a fast-paced customer service center (an average of 60...of purchase for legitimacy. + Serves as the first contact our customers and potential customers have with our… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... tasked with proactively identifying first-time donors and creating a meaningful donor experience with VUMC that compels retention and increased giving over time.… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Epic and is a newly established enterprise program at Vanderbilt University Medical Center (VUMC). The Community Connect program enables VUMC to extend our instance… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Epic and is a newly established enterprise program at Vanderbilt University Medical Center (VUMC). The Community Connect program enables VUMC to extend our instance… more