- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- GovCIO (Topeka, KS)
- …activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day asset management ... completeness of asset records + **Collaboration & Customer Support ** + Work with service desk and IT support teams to resolve asset-related issues +… more
- GovCIO (Topeka, KS)
- …as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute (HDI) Certification. + ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I...Knowledge of medical terminology or prior experience in healthcare IT support . + Prior military service… more
- CAI (Topeka, KS)
- …Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- Cayuse Holdings (Topeka, KS)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example … more
- CompuCom (Topeka, KS)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones,… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill ... resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged … more
- City Wide Facility Solutions (Lenexa, KS)
- …configuration. + Support Windows 11, Windows Server (2012+), and Microsoft Office applications. Help Desk Support + Provide Tier 3 and Tier 4 support for ... policies. Infrastructure and Security Strategy + Shape and maintain IT infrastructure to support scalable, secure, and...and Microsoft Office 2013 and above. . Strong customer service skills with the ability to support … more
- TEKsystems (Olathe, KS)
- …, Troubleshooting, Hardware, Customer service , Technical support , Active directory, Help desk , Service desk , Windows 10, Help desk support ... Servicenow Top Skills Details Desktop, Support ,Troubleshooting,Hardware,Customer service ,Technical support ,Active directory,Help desk , Service desk … more
- Humana (Topeka, KS)
- …accordance with policy, meeting service level requirements and providing excellent customer service . The Help Desk Support Technician 2: + Identifies, ... community and help us put health first** The Help Desk Support Technician 2 provides support...access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents… more
- GovCIO (Topeka, KS)
- **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be ... within the United States. **Responsibilities** **The Connected Device & Reconciliation Support Representative is responsible for supporting Veterans in accessing and… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning,...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- AeroVironment (Lawrence, KS)
- …**Position responsibilities:** + Primarily GRC role with team management responsibilities + Support IT projects by participating in the design, development, and ... used in obtaining results; challenges are sometimes unique. + Provide customer service and inter-departmental support + Analyze email and communicate with… more
- Datavant (Topeka, KS)
- …operational oversight for all end-user services functions, including desktop operations, onsite support , service desk governance, and global managed services ... and operational guidelines to ensure scalable, repeatable, and compliant service processes across all end-user support functions....+ 10+ years of experience in End User Services, IT Service Delivery, Desktop Operations, or similar… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …as well as remote systems management of the server environment. + Provide support to resolve incident, problem, or service requests that require subject ... projects across more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- Cognizant (Topeka, KS)
- …Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support , Messaging and ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- Pacific Northwest National Laboratory (Topeka, KS)
- …sharing and guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as ... team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business...Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate,… more
- Terracon (Olathe, KS)
- **34152BR** ** Service Line:** Office Management/Administration **Office Name:** Corporate **Job Description:** **General Responsibilities:** Research and resolve ... changes and working with application and hardware vendor technical support when needed. May consult with users and participate...resolve routine production issues + Escalation point for Help Desk + Open and/or close work orders as needed… more
- Fujifilm (Topeka, KS)
- …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when necessary. + ... troubleshooting and configuration skills. + Demonstrated ability handling internal IT concerns. + Self-directed with excellent project management skills....head to work on equipment that is on a desk , on the floor, or mounted to the ceiling,… more