- Biomat USA, Inc. (Research Triangle Park, NC)
- …the partner meets performance commitments across channels. + Develop and implement customer service standard guidelines and policies to enhance satisfaction and ... Administration, Marketing or Communications **EXPERIENCE** + Minimum 8 years in customer service leadership or contact‑center management, including at least… more
- Public Storage (Durham, NC)
- …**Qualifications** **Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast ... spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing...food or other service -based companies. **Transportation** : Our employees are required to… more
- Michaels (Durham, NC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - DURHAM - North, NC Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- AutoZone, Inc. (Durham, NC)
- …company standards in the absence of the Store Manager or Commercial Sales Manager . + ** Customer Service Leadership** - Ensure customers receive WOW! ... **Job Description** AutoZone's store teams are the frontline of WOW! customer service , ensuring that customers find the right parts and solutions for their… more
- CVS Health (Durham, NC)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations ... and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position… more
- Burlington (Rocky Mount, NC)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- Sharecare (Raleigh, NC)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... and performs clerical work as required. The position requires excellent communication, customer service , and sales skills, as well as the ability to build trust… more
- Mentor Technical Group (Wilson, NC)
- …ISO 9001 and ISO 17025. + Prepare evaluation reports and submit them to Quality & Customer Service Manager . + Function as an information source for bottlers ... and solve internal corrective measures report. + Ensure current service /product quality specification fulfill client's requirements. + Support Quality Management… more
- Prime Therapeutics (Raleigh, NC)
- …pharmacy department or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive ... with us. **Job Posting Title** Georgia Medicaid Clinical Account Manager - Remote **Job Description** Innovative business clinician accountable...of the achievement of customer service requirements including attainment of performance… more
- JB Hunt Transport (Raleigh, NC)
- …Business Administration/Management (Required), Bachelors: Business Communications **Work Experience:** Customer Service /Account Manager , Marketing, Sales, ... activities and responsibilities involved in selling a product or service . + Ability to analyze customer activities,...product or service . + Ability to analyze customer activities, profiles and information. + Understanding of the… more
- Robert Half-Robert Half Corporate (Raleigh, NC)
- …professionals currently on assignment to ensure both receive exceptional customer service . In addition, the client solutions manager will resolve any ... **JOB REQUISITION** Client Solutions Manager **LOCATION** NC RALEIGH **JOB DESCRIPTION** **Job Summary**...quickly and efficiently to maintain the highest level of customer satisfaction. + Meet and exceed weekly business development… more
- Capital One (Raleigh, NC)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Capital One (Raleigh, NC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- SHI (Raleigh, NC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- Nutanix (Durham, NC)
- …seizing opportunities for growth and advancement in a dynamic market. **About the Team** The Customer Experience Manager role will be part of a newly formed team ... **Hungry, Humble, Honest, with Heart.** **The Opportunity** Are you an experienced customer -facing professional with a strong technical background and a passion for… more
- NTT America, Inc. (Raleigh, NC)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as… more
- The Hertz Corporation (Raleigh, NC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- ISC2 (Raleigh, NC)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- Vontier (Raleigh, NC)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... client accounts. You will work closely with internal teams to ensure that service level agreements (SLAs) are met and operational metrics, including response time,… more
- Bandwidth (Raleigh, NC)
- Manager , Global Service Delivery Team Raleigh, NC Apply Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps ... experience across Bandwidth's products and services. As the Manager of the Global Service Delivery team,...of Service Delivery Managers to deliver world-class service , customer satisfaction, and measurable business outcomes.… more