- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager .** **POSITION RESPONSIBILITIES:** + Oversees the… more
- CACI International (Chantilly, VA)
- …IT team members to deliver high- quality communication services. As a Cisco Call Manager Administrator, you will be responsible is responsible for the ... Cisco Call Manager Administrator Job Category: Information...Engineer Lead and other IT team members to deliver high- quality communication services. This role requires a deep understanding… more
- InMotion Hosting (Ashburn, VA)
- InMotion Hosting is seeking a driven Data Center Operations Manager to lead our team. The Data Center Operations Manager is a hands-on, working ... the ordering and handling of items in all data center locations. + Provide direction and a point of...working with network, security, and systems engineers to produce quality solutions + Exposure to HVAC management, power supply,… more
- Amazon (Sterling, VA)
- …and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- WellSpan Health (Gettysburg, PA)
- Full Time (80 Hours Biweekly) 7 shifts per pay period On call 4:30pm (3:30pm weekends and holidays) til 8am Work every other weekend on call Sign on Bonus ... Discharges the patient when appropriate, notifying the physician and manager . Instructs the patient and/or family how to access...required for the following areas of nursing practice:Emergency Care Center - ACLS, PALSIntensive Care Center &… more
- Leidos (Gaithersburg, MD)
- …CCaaS, CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact center technology solutions, ... leading innovations, and implementing continuous improvements to optimize contact center performance and deliver high- quality service outcomes. **Please… more
- M&T Bank (Ellicott City, MD)
- …Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or in lieu of ... during Branch Team meetings. + Coach branch team on quality referral and sales generation (based on Insurance licensing...including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience.… more
- Capital One (Mclean, VA)
- …that directly influences how customers experience Capital One. Our team powers Call Center Operations for Capital One's Retail Bank, which supports ... Business Manager , Bank Voice Strategy As a member of...we continue to grow and integrate Discover. Defining our call center strategy requires a combination of… more
- Amazon (Herndon, VA)
- …meet or exceed defined service levels around the critical infrastructure in Data Center Engineering Operations. The Generator Service Manager is responsible for ... We are seeking an energetic, customer oriented Generator Service Manager to serve as a technical resource and leader...center is completed to the highest standard of quality eliminating impact to internal/external customers. - Manage teams… more
- Serco (Herndon, VA)
- …Field Services, and/or PC Imaging/Deployment teams + Experience managing contact center solutions, including workforce management, call routing, and performance ... Time Teleworking for this position $141213.25 - $282427.55 The Senior Manager , Service Operations oversees Serco North America's frontline end-user support services,… more
- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A...of junior staff. + Work with the site Data Center Manager to track and complete an… more
- HANA INDUSTRIES (Frederick, MD)
- …loaded onto a tablet. Each Lieutenant is also responsible for assisting the Program Manager with implementing our Quality Control Program. This may include, as ... Command Center Lieutenant - part time weekends FREDERICK, MD...Company policies. Each Lieutenant reports directly to the Program Manager . The list of Program Manager responsibilities… more
- PenFed Credit Union (Mclean, VA)
- **Job Overview** PenFed is hiring a (Hybrid) Manager , IT (COBOL, JCL, Hogan) at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. The primary ... drives clear stakeholder communication, planning, and outcome-based reporting. The manager embraces innovation while advocating for the proven resiliency,… more
- CyrusOne (Sterling, VA)
- …customer experience each day for every customer. The Senior Facility Manager will manage the relationship with the third-party facility management provider ... operated within the mandated CyrusOne procedures and standards. The Senior Facility Manager will manage the implementation process for all customer orders and… more
- Encore (Mclean, VA)
- **Position Overview** The Sales Manager , Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their ... Core Values. This position reports to a Sr. Sales Manager , Sales Director, or Director, Event Technology. **Key Job...* Ensures Accountability _See The Big Picture_ * Decision Quality * Manages Complexity _Value People_ * Collaborates For… more
- PNC (Columbia, MD)
- …and have an opportunity to contribute to the company's success. As a Relationship Manager I - Business Banker within PNC's Business Banking organization, you will be ... Services, Wholesale and Women in Business. As a Relationship Manager in Business Banking you will develop and cultivate... in Business Banking you will develop and cultivate Center of Influence (COI) relationships to meet and exceed… more
- ABM Industries (Hagerstown, MD)
- …building and leading diverse teams. **Shift: 8am - 5pm EST with on call work as necessary** **Essential Functions** + Establishes and maintains strong client ... work schedules to ensure service delivery expectations are achieved + Performs daily quality control inspections to ensure quality standards are met or exceeded… more
- Choice Hotels (North Bethesda, MD)
- JOB SUMMARY The Manager , FP&A serves as a strategic partner to the marketing and/or commercial teams within Choice Hotels. This role provides comprehensive financial ... loyalty, revenue management, global and local accounts, e-commerce, global call centers, paid media, and creative marketing. RESPONSIBILITIES Financial Planning,… more
- EMCOR Group (Tysons Corner, VA)
- …and across the nation need superior facility support services, we answer the call . We offer a unique combination of government experience and facilities expertise ... service providers. **Job Summary** EMCOR Government Services is seeking a **Program Manager (PM)** to lead contract operations supporting a Government client in the… more
- Amazon (Herndon, VA)
- Description The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & ... behalf of their customers in the area of Data Center building automation. Key job responsibilities . Primarily work...builder's facility. . Perform other tasks as assigned by manager . . Recommend design improvements based on consultation with… more