- Tyto Athene (Reston, VA)
- …for a **Systems Analyst ** to serve as a resource on the Customer Service Desk Team for remote support services for all customer regional locations. The ... Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to customer faculty, staff, and classroom environments, and receives calls on… more
- System One (Spring Grove, PA)
- Job Title: Service Desk Analyst Location: Spring Grove, PA Type: Contract Contractor Work Model: Onsite Hours: Day Shift - Mon- Fri (on-call coverage ... required) GENERAL POSITION DESCRIPTION The Service Desk Analyst provides high-quality support to internal customers through the IT Service Desk . The… more
- Robert Half Technology (Spring Grove, PA)
- Description We are looking for a skilled Help Desk Analyst I to join our team in the York, PA area. In this long-term contract position, you will provide ... Deliver courteous and efficient support to internal users through the IT Service Desk . * Diagnose and resolve technical issues related to hardware, software, and… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- EMCOR Group (Mclean, VA)
- …Range: $75,000 - $90,000 This position is bonus eligible. **SUMMARY** The ITTechnical Analyst is responsible for providing general IT support to ECS and the local ... local IT teams as necessary, and see problems through to resolution. The Technical Analyst is also a participant in acquisition activity. This position is based in… more
- SHINE Systems & Technologies (Reston, VA)
- …+ Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support. + Ability to work in a fast-paced environment. ... is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of...+ Outstanding customer service skills with the ability to multi-task + Outstanding… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …change requests/enhancements on existing capabilities * Provide direct user support (Tier 1/2 service desk ) * Act as liaison with client for troubleshooting: ... **Business Analyst TS/SCI with Poly REQUIRED** **Category:** Business Consulting,...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- ManTech (Chantilly, VA)
- …with the Microsoft Office suite + Basic networking expertise + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow + ITIL Foundations ... **MANTECH** seeks a motivated, career and customer-oriented **Senior Systems Analyst ** to join our team in **Chantilly, VA** . The position is **onsite** .… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit:… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,...as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office… more
- Koniag Government Services (Chantilly, VA)
- …in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply STIGs to applications as ... requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain technical documentation + Basic… more
