- Insight Global (Mclean, VA)
- …nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride ... urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite.... Solid communicator with strong interpersonal skills. . A team leader and team -builder . Has a… more
- CACI International (Sterling, VA)
- …for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple applications and software ... Service Desk Shift Lead Job Category: Information...+ Experience working with a large 365x24x7 on-call service desk team supporting multiple software applications +… more
- Robert Half Technology (Spring Grove, PA)
- Description We are looking for a skilled Help Desk Analyst I to join our team in the York, PA area. In this long-term contract position, you will provide ... team meetings and share constructive feedback for process improvements. * Manage service desk communications in the absence of the Lead Service Desk … more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- System One (Spring Grove, PA)
- …efforts related to Service Desk processes. * Coordinate and distribute service desk communications when the Lead Service Desk Technician is unavailable. ... Job Title: Service Desk Analyst Location: Spring Grove, PA Type: Contract...* Provide technical support via remote access. * Attend team meetings and 1:1 sessions, offering feedback and collaboration.… more
- TekSynap (Ashburn, VA)
- …testing and analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and ... (FW) SME with Six (6 plus) years **Overview** We are seeking a Network Operations Lead to join our team supporting a National law enforcement agency NOC. This… more
- General Dynamics Information Technology (Rockville, MD)
- …supporting an enterprise ecosystem + 3+ years managing technical staff as a manager/ team lead + Expertise in (or equivalent experience): + Vulnerability ... people are our differentiator. As the **Infrastructure Engineering Task Lead ** , you will help ensure today...infrastructure engineering support-related needs. This role will manage a team that supports the infrastructure operations tasks of a… more
- NVR (Reston, VA)
- …and cost efficiency. . Investigate and resolve complex system issues escalated from the Help Desk or identified during design and development phases. . Stay up ... Lead Azure System Engineer Job Category Information Technology...NVR Technology, you become part of a collaborative, forward-thinking team that values creativity, fosters continuous learning, and is… more
- General Dynamics Information Technology (Chantilly, VA)
- …Linux Operating Systems essential Previous experience in a production environment with help desk requirements Prior experience as a Systems Administrator, with ... of related experience **US Citizenship Required:** Yes **Job Description:** TECHNICAL LEAD Praxis successfully delivers a prime contract supporting High Performance… more
- Sunrise Senior Living (Mclean, VA)
- … Desk and related key performance indicators (KPIs). + Develop, train, and mentor contracted Help Desk team members on job duties related to the Manager's ... agreements (SLAs) and workloads are balanced. + Train and lead Procure to Pay staff through one-on-one training, coaching,...functional oversight. + Monitor Help Desk team progress, assess… more
- Capital One (Mclean, VA)
- …You will be aligned to a Sales team and work with the Deal Desk to support individual Sales associates to help them prepare for customer calls, support ... to the wider market. The Capital One Software Legal team needs help to support this high...to finish and partner extremely closely with the Deal Desk to ensure the Capital One Software team… more
- ManTech (Herndon, VA)
- …Professional (PMP) certification **Preferred Qualifications:** + Technical Certifications: + Help Desk Institute Support Center Manager (HDI-SCM) certification. ... motivated, career and customer-oriented **Integration Service Delivery Manager (ISDM)** to join our team in **Herndon, VA** . This is a hybrid position. This role… more
- Serco (Herndon, VA)
- …Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field Services** , and **Deployment Services** ... this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services...Desk , Field Services, and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting… more
- Sunrise Senior Living (Montgomery Village, MD)
- …restock as necessary. + Keep music playing throughout the day. + Ensure that another team member covers the front desk when stepping away to complete above ... Living. + Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. + Perform other...impact than you ever imagined? As part of our team , you will help brighten the future… more
- Serco (Herndon, VA)
- …environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...The ability to work independently in building and then lead an integrated product team . + The… more
- Serco (Herndon, VA)
- …+ You will lead your team to provide high quality network and help desk support to our current and future organization. + You will manage contract ... provides IT Infrastructure management throughout the NCR. You will lead a large team of IT Field...government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for… more
- H&R Block (Hagerstown, MD)
- …to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging with ... people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and...how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious,… more
- Steampunk (Mclean, VA)
- …ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)** ... solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What You'll Do**… more
- Qualtrics (Reston, VA)
- …This Role** We are seeking a highly experienced and strategic Engineering Director to lead our IT Infrastructure and Operations team . This role is crucial in ... company as it grows. + Own the ITIL framework. Lead the adoption and maturation of key ITIL processes,...**How You'll Grow** + As our company grows, your team will grow along with it. + You will… more
- Serco (Herndon, VA)
- …- $86640.51 We are excited to announce a new opening on our Talent Acquisition team ! This is an exciting opportunity to join a highly engaged and collaborative ... team as a **Junior Recruiter** , where we support...a Senior Recruiter** + Support between 1-3 Senior and Lead recruiters. + Assist Lead Recruiter, TA… more