- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient ... the various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level individual, responsible for scheduling… more
- Kyndryl (New York, NY)
- …and lead the migration and modernization of on-premises contact center solutions to cloud-based platforms. + Collaborate with cross-functional teams to identify ... a highly skilled and experienced Service Desk and Contact Center Technical Expert to join our team. The ideal...in tools such as ServiceNow, Amazon Connect, Genesys, Virtual Agent , and Generative AI implementation or other major contact… more
- Dow Jones (Princeton, NJ)
- …team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our ... customer interaction. The Customer Service Team Leader is responsible for helping to lead the team to ensure all customers receive superior service. The Customer… more
- Federal Reserve Bank (New York, NY)
- … + And more (https://www.newyorkfed.org/careers/benefits\_health.html) **_This position requires access to confidential supervisory information (CSI) and/or Federal ... Reserve Bank of New York positions you at the center of the financial world with a unique perspective...and auctioning and issuing Treasury debt as the fiscal agent for the US Treasury. The Markets Group Program… more