- Michaels (Falmouth, MA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - FALMOUTH, MA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Providence, RI)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Capital One (Providence, RI)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Fall River, MA)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Providence, RI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Providence, RI)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- UKG (Providence, RI)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... an individual who can successfully build and grow existing customer relationships selling our full suite of...pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process… more
- Liberty Utilities (Fall River, MA)
- Manager , Customer Field Service and Daytime Dispatch (Gas Utility) LU Service Corp. Fall River, MA, US, 02724 Our purpose is sustaining energy and water for ... achieve it. **Purpose** This role is responsible for managing customer field service activities such as meter reading, move...duties while keeping Safety top of mind. **Education and Experience ** + 10+ years of related industry experience… more
- Liberty Utilities (Fall River, MA)
- …+ Leads or contributes to cross company initiatives to advance offerings for enhanced customer experience . + Leads the overall go to market strategy for program ... Manager , Energy Efficiency and Customer Programs...recovering program costs and earning performance incentives. **Education and Experience ** + Bachelor's Degree in relevant field + 10+… more
- AutoZone, Inc. (Taunton, MA)
- …sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience . Join a vibrant team dedicated to reaching ... team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to… more
- Public Storage (New Bedford, MA)
- …Benefits** Total Rewards package available to our team: + We work **Flexible** and ** Full -Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm) + ... **Competitive wages paid weekly** + Employees become eligible for Full -time **Benefits** by working an average of 20+ hours...spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing… more
- Capital One (Providence, RI)
- Senior Manager , Software Engineering, Full Stack -...Do:** + Lead a team of developers with deep experience in distributed microservices, and full stack ... One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology...the status quo. As a Capital One Senior Software Manager you'll have the opportunity to be on the… more
- Walgreens (Wareham, MA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... requests in a timely manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer service best practices. +… more
- Walgreens (Providence, RI)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... complaints in a timely manner and answers questions to ensure a positive customer experience . Models and shares customer service best practices. +… more
- Marriott (Newport, RI)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service** * Provides services that are above ... States, 02840VIEW ON MAP (https://www.google.com/maps?q=Newport%20Marriott%20Hotel%20%26%20Spa%2C%2025%20Americas%20Cup%20Ave%2C%20Newport%2C%20Rhode%20Island%2C%20United%20States%2C%2002840) **Schedule** Full Time **Located Remotely?** N **Position… more
- Capital One (Providence, RI)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to… more
- CVS Health (South Attleboro, MA)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...at the store when they arise **Preferred Qualifications** + Experience as a retail manager or supervisor… more
- Capital One (Providence, RI)
- …responsible for optimizing in-market products though rapid testing and obsessing over the customer experience . + Think strategically to prioritize the roadmap in ... Manager , Product Manager : AI/ML - Velocity...with and building high-end luxury products + Passionate about customer experience and hungry to go above… more
- Pearson (Providence, RI)
- **Job Title:** Principal Product Manager **Location:** Remote **Job Type:** Full -Time **About Pearson:** At Pearson, we are committed to helping people make ... coherent, enterprise-impacting outcomes. + Highly analytical and data-informed, with experience translating customer insights, usage data, and performance… more
- Oracle (Providence, RI)
- …seek extra support for those accounts + Strong Project Manager role experience , including a significant portfolio of full lifecycle ERP solutions or ... budget - all while ensuring the highest degree of customer satisfaction. The Project Manager is a...to develop and manage an implementation plan. + Demonstrated experience in translating customer business requirements into… more