- HomeSafe Alliance (Atlanta, GA)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... as business needs arise. HomeSafe Alliance seeks a passionate and talented Customer Experience Manager to join their team. This individual will oversee… more
- CARMAX (Norcross, GA)
- …service levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with… more
- Michaels (Atlanta, GA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - ATL-ALPHARETTA, GA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- AireSpring (Atlanta, GA)
- …deep understanding of how to select and execute critical UX functionality for outstanding customer experience . The Digital Product Manager will lead the ... of key functionality within our ITSM customer portal to elevate our customer 's experience . The Manager will play a critical role in ensuring an… more
- Atlanta Airlines Terminal Company, LLC (Atlanta, GA)
- …component to the overall condition of the airport and the impact that has on customer experience . The Manager will be responsible for maintaining financial ... ATLANTA AIRLINES TERMINAL COMPANY JOB DESCRIPTION Job Title: Manager - Enhanced Building Maintenance Department: Enhanced Building Maintenance Reports to: Vice… more
- HD Supply (Atlanta, GA)
- **Required Skills:** **5+ years of experience in customer experience analysis, including Customer profiling, Survey research (programming, data analysis, ... tools (eg, Q, SPSS, SAS).** **Strong technology proficiency with a focus on: Customer experience and behavioral data and Business intelligence and analytics.**… more
- FranklinCovey (Atlanta, GA)
- …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... process **Basic Qualifications** + Associate's degree or greater + 3+ years of experience in a customer success, technical support, or account management role.… more
- Google (Atlanta, GA)
- …that require our Core Operations suppliers to create innovations that enhance the customer experience . The Program Manager (PgM) will collaborate with ... Minimum qualifications: + Bachelor's degree or equivalent practical experience . + 5 years of experience ...the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from… more
- Acuity Brands (Decatur, GA)
- …completes product design from project charters, specification matrix provided by Product Manager , customer experience matrix, reviewing competitor's samples, ... team is seeking to integrate a new Electrical Engineer Manager that will independently explore new innovations to be...and ensure quality product is produced **Skills and Minimum Experience Required** + Minimum: Four years of applicable … more
- Atlanta Airlines Terminal Company, LLC (Atlanta, GA)
- …level of performance, team work and customer service. * Assists the Customer Experience Manager in the development, implementation and maintenance of ... of scheduled detail cleaning. * Shares leadership with other supervisors of the Customer Experience Management Team and holds them accountable for a high… more
- Fujifilm (Atlanta, GA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Amazon (Chamblee, GA)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- Intuit (Atlanta, GA)
- Overview Reporting to the Global Director, PACE (Payroll, Automation, Customer Experience ), the Senior Manager , Payroll - Americas is responsible for ... and down stream impacts to payroll operations and the customer service delivery model. A focus on continuous process...To be successful in this role, the Regional Payroll Manager - Americas must be a payroll SME, including… more
- Under Armour, Inc. (Atlanta, GA)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Inspire Brands (Atlanta, GA)
- …teams, engineering, data science, data & analytics, business intelligence, and customer marketing/digital experience teams. The role focuses on delivering ... the end-to-end product lifecycle for all data products encompassing customer and marketing domain. This includes, but is not... **KNOWLEDGE, SKILLS or ABILITIES** + 8+ years of experience as product manager preferably in QSR… more
- Intuit (Atlanta, GA)
- …talent on your team customer success as a team lead or manager . + Operationally focused with experience in managing cross-functional projects to drive ... meet business objectives and requirements while delivering an exceptional customer experience . + Ability to work onsite...up to 15% How you will lead As the Manager of Customer Success, you will lead… more
- Rocket Software (Atlanta, GA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Five Star Breaktime Solutions (Atlanta, GA)
- Customer Success Manager (GA, Tucker)GA, Atlanta The Customer Sucess Manager acts on behalf of the company and is responsible for developing strategic ... in an assigned Division/Region. The CSM is charged with improving the customer service experience , creating engaged customers and facilitating organic sales… more
- Trellix (Atlanta, GA)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Atlanta, GA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more