- EDB (Atlanta, GA)
- …For more information, visit www.enterprisedb.com **Job Description:** Reporting to the Global IT Service Desk Manager, this role will provide outstanding IT ... DB are the customers of our internally facing IT Support teams. Our goal is to provide them with...Our goal is to provide them with exceptional customer service ! Some of the common duties include: **What your… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …requirements, policies, procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major ... to Knowledge Base (KB) content. + Provides data to support SD staff coaching opportunities. + Reviews knowledge articles...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more
- Georgia Systems Operations (Tucker, GA)
- …above. + Analyst IV: 10+ years of ITSM experience including service desk management, asset management, configuration management, patch management, and/or ... Georgia Trend magazine. Summary: The Information Technology Service Management (ITSM) Analyst is responsible for providing ITSM support to several business… more
- Warner Bros. Discovery (Atlanta, GA)
- …selves. Here you are supported, here you are celebrated, here you can thrive. Support Analyst is a fundamental enabler to how we deliver outstanding production ... Bros. Discovery external workers across the globe. As a Support Analyst - Vendor Management System, you...and outbound integrations + Preferred experience of working with service desk / ticketing tools, preferable ServiceNow +… more
- Emory Healthcare/Emory University (Decatur, GA)
- …focused on providing important services and support to the NTD community. The Support Analyst is responsible for providing support to users of a ... system for neglected tropical diseases (NTDs). This includes managing a Jira Service Management help desk , making contributions to a Confluence knowledge… more
- Sevita (Atlanta, GA)
- …the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers + ... lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new...initiatives and enhancements to new and existing systems and support ; as well as acting as technical project lead.… more
- Prime Therapeutics (Atlanta, GA)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- Prime Therapeutics (Atlanta, GA)
- …and drives every decision we make. **Job Posting Title** Sr. Compliance Analyst (Regulatory Intelligence and Assessment) - Remote **Job Description** The Senior ... Compliance Analyst assists in the implementation of Prime's compliance programs...requests for information and proposals, + Develop/revise/maintain departmental SOPs, Desk Top Procedures, and source documentation + Assist with… more
- Chick-fil-A (Atlanta, GA)
- … Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick- service restaurants by making it easy ... we provide. The services we offer include general business support , IT and operation support , systems and...Marketing Degree or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience… more
- State of Georgia (Fulton County, GA)
- …. Work with Division Director to development department policies and procedures . Support pension analyst by reviewing employer data and resolving miscellaneous ... Atlanta (https://careers.georgia.gov/jobs/60587/other-jobs-matching/location-only) Administrative & Operations Support (https://careers.georgia.gov/landingpages/administrative-operations- support -opportunities-at-team-georgia-16) Employees'… more
- BlackRock (Atlanta, GA)
- …modelers to further the value proposition of the Aladdin platform o Work with support team representatives to analyze service patterns and identify themes o ... will:** o Own the comprehensive oversight and delivery of service for clients of the Aladdin (https://www.youtube.com/watch?v=Lzn2Av6QHK4) (R) business, connecting… more