- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- City of Durham (Durham, NC)
- …and processing calls, visitors and correspondence; calendaring; records management; customer service ; mail processing; quality assurance and follow-up. + ... agency committed to reducing crime by providing the best quality service . We work to foster public...customer services issues/inquiries; ensures follow up communication and quality assurance . + Gathers and compiles data;… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Grifols Shared Services North America, Inc (Clayton, NC)
- …2nd Shift (10 hour) Monday - Thursday 1:30pm - 12:00am** **Summary:** Quality Assurance Inspectors work with manufacturing operations during the production ... production batches (Production Units - PUs) at the Plasma Logistics Center (PLC). Quality Assurance Inspectors identify and document deviations of both materials… more
- Flowserve Corporation (Raleigh, NC)
- …to achieve those requirements. You'll also address the day-to-day issues with production quality within the manufacturing plant, at customer sites and supplier ... QA Engineer, you will support in the development, implementation and running of quality control programs and procedures. This position involves the translation of … more
- Impact Fire (Raleigh, NC)
- …Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry ... of multi-site fire and life safety protection. Through our customer service centers in New York and...life cycle of a work order. They provide frontline assurance that our clients requests are being received, updated,… more
- CVS Health (Fuquay Varina, NC)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Endo International (Raleigh, NC)
- …customers during frequent customer audits** + **Regular contacts include Quality Assurance , Materials Management, Logistics, Commercial, R&D, Site Production ... in the laboratory.** + **Ensures key turnaround timelines for customer service and compliance requirements are achieved.**...regulatory audits.** + **Work closely with Production, R&D, and Quality Assurance teams to ensure product … more
- CVS Health (Fuquay Varina, NC)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Garner, NC)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Raleigh, NC)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Raleigh, NC)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Teleflex (Morrisville, NC)
- …ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality , Service and Value as perceived by our customers. Our employees are ... a quality representative during acquisitions, collaborating with teams in Quality Assurance , Regulatory Affairs, Supply Chain, Design, and Manufacturing.… more
- Perdue Farms, Inc. (Raleigh, NC)
- …in timely manner. + Maintain open communications with Corporate Food Safety and Quality Assurance , plant management, sales and marketing staffs to ensure each ... the 4-P's. People (turnover, increased collaboration), Products (consistency in products, quality of products, reliability of service ), Profitability (support… more
- UNC Health Care (Morrisville, NC)
- …and technologies to solve business problems and enhance operations. **Responsibilities:** 1. Customer Service -Displays a genuine interest in user's issues and ... * Strong team facilitation, project management, process improvement, data analysis, quality assurance skills. **Job Details** Legal Employer: NCHEALTH Entity:… more
- IBM (Durham, NC)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more
- Datavant (Raleigh, NC)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Raleigh, NC)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Red Hat (Raleigh, NC)
- …problem-solving + Comprehensive understanding of software development life cycle, project management, quality assurance , and customer advocacy in large-scale ... with cross-functional teams-including Product Management, Documentation, and Support-to ensure a high- quality service experience for customers. + Partner with… more
- ARAMARK (Durham, NC)
- …health to develop healthy menu implementation plans. Manages patient feeding, quality assurance and drives patient satisfaction scores **Job Responsibilities** ... Patient Services Manager - Food Service Requisition #: 618819 Location: Durham, NC, US,...developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical… more