- NTT America, Inc. (Raleigh, NC)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Raleigh, NC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- ISC2 (Raleigh, NC)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Vontier (Raleigh, NC)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... to alternative fuels and Biogas/RNG applications will drive our success in creating a sustainable future. In this role,...you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our… more
- IQVIA (Durham, NC)
- **Strategic Solutions** ** Manager ** **,** **Platform Success -** **IQVIA Digital (Remote)** To be eligible for this position, you must reside in the same country ... exceptional brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated,… more
- SHI (Raleigh, NC)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- PagerDuty (Raleigh, NC)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Nutanix (Durham, NC)
- … Experience team at Nutanix is dedicated to building a robust, technical customer success capability, supporting the company's strategic transition to a ... values open communication and relationship-building within the team. This manager is committed to fostering a diverse and inclusive...Role** + Lead and manage a team of technical customer success professionals to drive adoption and… more
- Nutanix (Durham, NC)
- … Experience organization. There, you can play a pivotal role in driving customer success , working alongside a collaborative team, and seizing opportunities for ... advancement in a dynamic market. **About the Team** The Customer Experience Manager role will be part...journey with Nutanix technology. + Develop and implement tailored Customer Success Plans that align with … more
- Capital One (Raleigh, NC)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible)** **Level: … more
- Capital One (Raleigh, NC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- Hilton (Raleigh, NC)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_… more
- The Hertz Corporation (Raleigh, NC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …110 countries and regions. Direct responsibility for designing, managing, and maintaining customer success solutions to drive retention, reduce churn, and ... increase satisfaction. Possess a customer -centric mindset with a solid background in ... customer -centric mindset with a solid background in customer research and experience design. Oversee the design, implementation,… more
- Zoom (Raleigh, NC)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved +… more
- IBM (Research Triangle Park, NC)
- …solution is utilized by customers. Your top priority is always going to be customer success and customer satisfaction; by answering their technical questions ... to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a...their product related issues you will contribute to their success . This is going to be an excellent opportunity… more
- Zoom (Raleigh, NC)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved +… more
- Signet Jewelers (Morrisville, NC)
- …rewarding opportunities to impact the lives of others and inspire love. Join us! STORE MANAGER Title: Store Manager Reports To: District Manager Reporting to ... Consultant, Sales Support and Inventory Control Position Summary: Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day… more
- Norstella (Raleigh, NC)
- …Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the ... Client Success Renewals Specialist Company: MMIT Location: Remote, United...client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets * Escalate urgent… more
- Cengage Group (Raleigh, NC)
- …Ability to monitor and evaluate operational data. **Preferred:** + Professional business-to-business/ customer success experience (3 years strongly desired) + ... with external partnerships. + Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with… more