- TEKsystems (Raleigh, NC)
- Description As a Service Desk Analyst , you will work alongside a team of 12 other analysts providing advanced support for internal and external ... issues. You will act as the first level of support for both internal and external customers. Using ServiceNow...connections. This technician will look for trends in the service desk team and work on ways… more
- Kimley-Horn (Raleigh, NC)
- **Overview** Kimley-Horn is looking for an Service Desk Analyst to join our Raleigh, North Carolina (NC) office! This is not a remote position. The hours for ... and childcare resources. Share this job with a friend (https://careers-kimley-horn.icims.com/jobs/17524/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834442239) Share on social media… more
- MSys Inc. (Raleigh, NC)
- Job summary: Title: Service Support Analyst -...resource for a contract engagement to work with the Service Desk Team. **The candidate will be ... ServiceNow call tracking system and monitors to ensure customer service needs are met for all computer and network...of technical and user documentation for technical assistance and support . 7 years + Ability to work independently on… more
- Fujifilm (Holly Springs, NC)
- …on standard operation of core systems. + Manages change controls as required to support service desk operations. + Leads local project execution within ... user administration). This role helps to establish the IT Service Desk and participates in projects within... and participates in projects within IT. The IT Support Analyst 3 drives excellent service… more
- Fujifilm (Holly Springs, NC)
- …the IT Service Desk and participates in projects within IT. The IT Support Analyst 2 drives excellent service delivery and processes within IT, while ... **Position Overview** The IT Support Analyst 2 is responsible for...and fluency in English + Proficient knowledge of IT Service Desk functions and related support… more
- COOLSOFT (Raleigh, NC)
- …research for benchmarking 7. Supporting required system go-live activities, including conversion, support desk , site support , training delivery, logistics ... Flowchart IVR Business Analyst Analyst (Jobs in Raleigh, NC)...to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks Call502-379-4456… more
- Sevita (Raleigh, NC)
- …the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers + ... lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new...initiatives and enhancements to new and existing systems and support ; as well as acting as technical project lead.… more
- Parker Hannifin Corporation (Cary, NC)
- …+ Software Support + Database Administration + PC Support + LAN/WAN Support + Help Desk + Engineering Systems + IT Security + Business Systems (MSS, ... Digital & IT Senior Analyst Location : CARY, NC, United States Job...communications and project expectations with 3rd party IT and service vendors + Manages own priorities and provides direction,… more
- Prime Therapeutics (Raleigh, NC)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- COOLSOFT (Raleigh, NC)
- …he/she is working onsite full time. The NC DIT-Transportation is seeking an expert level Service Support Analyst resource for an engagement to work with the ... Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding… more
- TEKsystems (Raleigh, NC)
- …IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk ... with them through a consultative process. Duties + Provide world-class external, customer support for an Internet Service Provider within a 24x7x365 environment.… more