- Sedgwick (Tallahassee, FL)
- …to work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Call Center Representative **PRIMARY PURPOSE** **:** To provide ... service experience or equivalent combination of education and experience required. Inbound call center experience preferred. **Skills & Knowledge** + Knowledge… more
- Zurich NA (Tallahassee, FL)
- Claims Call Center Representative 116763 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... 5 Mbps up and 10 Mbps down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry skills and the ability to type 32 WPM or… more
- Trustmark (Tallahassee, FL)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- Lincoln Financial Group (Tallahassee, FL)
- …**The Role at a Glance** We are excited to bring on a **Customer Service Representative ** to join our fast paced, high volume contact center team supporting our ... grow in this fast-paced environment. As a Customer Service Representative , you will serve as the first point of...the appropriate systems. You will take ownership of each call working to deescalate customer concerns as needed. +… more
- Conviva (Tallahassee, FL)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Humana (Tallahassee, FL)
- …Zone.** **Required Qualifications** + **CANDIDATES** **MUST** **HAVE 1 OR MORE YEARS OF CALL CENTER EXPERIENCE (inbound or outbound)** + **Must** **reside in the ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Merck (Tallahassee, FL)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- Humana (Tallahassee, FL)
- …experiences **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + Grievance and ... caring community and help us put health first** The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more
- The Cigna Group (Tallahassee, FL)
- …and navigating multiple systems simultaneously. + Ability to excel in a high-volume call center environment. + Strong communication skills, both written and ... serving patients with complex health conditions. As a Customer Service Associate Representative , you'll play a crucial role in delivering exceptional patient care… more
- Humana (Tallahassee, FL)
- …Read Only + Previous experience in medical claims processing + Previous inbound call center or related customer service experience + Previous grievance and ... caring community and help us put health first** The Grievances & Appeals Representative 2 manages client denials and concerns by conducting a comprehensive analytic… more
- CAI (Tallahassee, FL)
- …issues, including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will be our client's first point of...**Job Description** We are looking for a Customer Service Representative to provide first point of contact for our… more
- Highmark Health (Tallahassee, FL)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Highmark Health (Tallahassee, FL)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- CVS Health (Tallahassee, FL)
- …ethernet from cable modem to PC **Preferred Qualifications** . At least 1 year in a call center setting . Inbound/outbound call center experience . ... care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just… more
- US Bank (Tallahassee, FL)
- …grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ... to meet their needs. + Implementing and maintaining an effective referral network and call program to promote sales. + Receive guidance and training in a remote… more
- Sutherland Global Services (Tallahassee, FL)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries + In times of high call volumes, phone calls may be received back-to-back with...& Specific Details + Information provided on the phone call + Routing Pathways + Self-Service Options + Assisting… more
- MyFlorida (Tallahassee, FL)
- …the following functions: The individual selected for this position will be a member of a call center team with a very high call volume. The hotline is ... in this position will be an additional Customer Service Representative (CSR) to help answer calls. CSRs answer calls...vacancy announcement. If you experience problems applying online, please call the People First Service Center at… more
- Intermountain Health (Tallahassee, FL)
- …8:30 am - 5 pm.** The Enhanced Schedulers may be located in a central call center and have accountability to coordinate and schedule patients for multiple ... customer expectations. This position enhances the patient experience with one telephone call to schedule and register for services. The Enhanced Scheduler reviews… more
- CVS Health (Tallahassee, FL)
- …**Required Qualifications** - 2 years of healthcare experience could be at a call center or in a doctors office environment. - Effective communication, ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...of salesperson, healthcare navigator and health plan customer support representative . The Associate is responsible for direct member outreach… more
- Fiserv (Tallahassee, FL)
- …ongoing operation of key IBM and DELL software products: TDMF, Control Center and Mainframe Enablers + Participate in disaster recovery infrastructure: plan, build, ... and test + Provide 24x7 on- call rotational support as required **What you will need...money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address.… more