- ManTech (Chantilly, VA)
- The Service Desk Experience Manager (SDXM) will oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer ... Oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer experience...Service Desk certification. + Active Help Desk Institute Support Center Manager (HDI-SCM) certification.… more
- Leidos (Chantilly, VA)
- **Description** GxNext is looking for a Help Desk Manager that would be responsible for leading a team of technical support specialists, overseeing the ... + Manage the ongoing daily operations of the help desk ensuring 24/7 coverage + Experience leading...identifying areas for improvement and implementing strategies to enhance service quality and user satisfaction + Experience … more
- SMX (Quantico, VA)
- …:** + Active Top Secret Clearance with SCI eligibility + 5+ years' experience providing IT service desk support in enterprise-level environments. ... Cleared On Site Senior Service Desk Support Leader (4032)at SMX(View...Proficiency with ticketing systems like Jira, Ivanti, or Microsoft Service Manager + Strong troubleshooting experience… more
- Steampunk (Mclean, VA)
- **Overview** The **Help Desk Manager ** is responsible for leadership and oversight of the Contact Center operations including inbound/outbound calls and emails ... **Qualifications** **Minimum Qualifications:** + A Bachelor's Degree + Ten (10) years of experience in a customer service operation setting + Minimum of four… more
- Koniag Government Services (Vienna, VA)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...holidays, three weeks paid time off, and more. The service desk representative is responsible for performing… more
- Parsons Corporation (Chantilly, VA)
- …in the space domain? We need your help. Our Team is looking for a ** Service Desk Technician** . In this role you will maintain Information Technology (IT) ... will be the first line of defense in resolving Service Desk issues and providing support for...field from an accredited university with 1-4 years of experience + Top Secret (TS) security clearance with eligibility… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... all hardware and software changes. + Use the Enterprise Service Desk system to create, modify, update,...+ Keen attention to detail. + System Center Configuration Manager (SCCM) imaging experience preferred. + … more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- NuAxis Innovations (Vienna, VA)
- …+ Bachelor's or associate degree preferred ** Experience :** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + ... federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology...The Help Desk Support Technician provides front-line Service Desk functions and activities. Acting as… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier 1 phone support and troubleshooting. ... 1 hardware and software problems with tools such as MS Office, Windows 10, Service Manager , Microsoft Identity Manager (MIM). **Qualifications** + High… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... II and Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in...be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player.… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... II and Tier III technicians + Provides exceptional customer service and Helpdesk support via phone, email, and in...be available to work non-standard hours + Comfortable with desk side support + Must be a team player… more
- The Joint Chiropractic (Sterling, VA)
- …organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our ... in the Wellness industry. Pay Range $18-$20/hr Depending on Experience What we are looking for in YOU and...fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with… more
- Xponential Fitness (Leesburg, VA)
- …ranking. POSITION: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and ... preferred but not required. REQUIREMENTS: * Excellent sales, communication, and customer service skills required * Goal-oriented with an ability to achieve sales in… more
- CACI International (Chantilly, VA)
- Integrated Service Center Account Manager Job Category:...and/or support experience working in a Help Desk , Service Desk , or Call ... Type of Travel: None * * * The Integrated Service Center Account Manager will provide front...a Poly required Security+ certification required 3+ year of experience in Help Desk support and/or system… more
- ManTech (Chantilly, VA)
- …ITIL v4 Certification + A bachelor's degree + A minimum of (7) seven years of experience managing a 24x7x365 Service Desk for a geographically dispersed user ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Center Manager ** to join our team...+ Demonstrated experience managing and leading customer support/ service desk staff + Strong understanding of… more
- Parsons Corporation (Centreville, VA)
- …+ Bachelor's degree in Information Technology, Computer Science, or a related field. + Proven experience in a service desk or IT support role, with at ... Parsons is looking for an amazingly talented Sr. IT Manager to join our team! In this role you...under pressure. + Proficiency in using service desk software and tools. + Experience with… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco Inc. is seeking a **Mid-Level IT Service Delivery Manager ** with a strong technical...exceptional communication skills. The ideal candidate will bring practical experience in IT service delivery and technical… more
- Marriott (Herndon, VA)
- …in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services, front desk , housekeeping, sales and ... in Business Administration, Hotel and Restaurant Management, or related major; 2 years' experience in the guest services, front desk , housekeeping, sales and… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …accordance with (IAW) Army Regulation (AR) 625-1. Initiate review, resolve or forward Help Desk cases to appropriate case manager within three (3) business days. ... Program Manager - USAR ACES Category Program Management Description...the Federal Government. Our mission is to serve uniformed service members globally and their support systems locally. We… more