- SAIC (Reston, VA)
- …mission excellence on programs of national importance. We are seeking a highly motivated Service Desk Lead to join our National Intelligence Program leading ... of a Service Desk with 15+ team members within various shifts. The service Desk Lead supervises the day-to-day activities of Service Desk who… more
- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems....problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- Koniag Government Services (Chantilly, VA)
- …Solutions is looking for an excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1 ... Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to support **KTS** and… more
- SMX (Quantico, VA)
- …SMX(View all jobs) (https://www.smxtech.com/careers/) Quantico, VA Join our team as a Senior Lead Service Desk Support professional, where you will be ... Jira) while ensuring compliance with Service Level Agreements (SLAs) + Operate the service desk to cover core hours (6 AM - 6 PM ET) and after-hours support… more
- Cayuse Holdings (Reston, VA)
- …issues for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are ... - USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior-%28lead%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-VA-Reston_ **ID**… more
- McIntire Solutions (Chantilly, VA)
- Summary McIntire Solutions is actively seeking to fill a Service Desk Lead position will be responsible for leading a Service Desk Lead team in ... technical leadership and coordination with all on-site IT Service Desk personnel + Ability to lead a team of 15-25+ + Present and manage metrics and key… more
- Axxum Technologies (Mclean, VA)
- …service desk ticketing system, telephone, and email communications + Support the service desk shift lead in operational activities Interact with the ... government Program Manager for the service desk regarding operational issues + Ensure timely and effective response to internal and external mission partners +… more
- CACI International (Ashburn, VA)
- …Manager + Product Architect + Quality Specialist + Release Manager + Resource Manager + Service Desk Lead + Technical Writer + Test Engineer All positions ... be available at any time but may be available in the future: + Performance/ Service Level Manager + Warehouse Manager + Analytic Server Architect SME + Asset Manager… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead . DSI is a growing small business dedicated to providing superior automation tools ... sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS/SCI with Polygraph From: Distributed Solutions Inc. more
- ManTech (Chantilly, VA)
- The Service Desk Experience Manager (SDXM) will...+ Lead and manage a team of Service Desk technicians. + Identify and implement ... oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer experience. The SDXM must possess a blend of technical… more
- Red River (Chantilly, VA)
- …to making an impact? Join our team as the NOC Shift Supervisor II and take the lead in an exciting role at the heart of our cutting-edge RRMS NOC. As a pivotal ... Tue-Sat** You will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help... a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct… more
- General Dynamics Information Technology (Chantilly, VA)
- …SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and current DoD ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD),Help Desk Support,Technical Support… more
- The Caton Companies (Manassas, VA)
- …Front Desk Administrator is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge ... of The Caton Companies. We are seeking a Front Desk Administrator for our Westgate Apartments & Townhomes property...productive! This is an entry level position that may lead to an amazing career in the property management… more
- Xponential Fitness (Leesburg, VA)
- …preferred but not required. REQUIREMENTS: * Excellent sales, communication, and customer service skills required * Goal-oriented with an ability to achieve sales in ... and/or occasional travel may be required. RESPONSIBILITIES: * Execute sales process of lead generation, follow up, and close * Conduct tours of the facility while… more
- Epsilon, Inc (Manassas, VA)
- **Systems Administrator Lead ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Amazon (Herndon, VA)
- …highly visible partner-facing role as the Global Partner Training (GPT) Sales Initiatives Lead for AMER, you will enable AWS Partners to deepen their AWS knowledge ... to partners through Skill Builder, AWS T&C's digital gamified service , is one way we are transforming learning. Through...drive T&C to AWS Partners and working worldwide to lead and share go-to-market (GTM) strategies globally. The successful… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The candidate will lead a team of engineers responsible for designing and implementing… more
- Leidos (Ashburn, VA)
- …+ Experience in network and cybersecurity design, engineering and operations + Experience with Service Desk support and operations + Experience with NIST SP 800 ... **Description** Leidos is seeking a Cyber Tier 1 Shift Lead to join our team on a highly visible...plus + 2+ years of experience as an operations/technical lead on similar projects (operations centers considered a plus)… more
- Compass Group, North America (Mclean, VA)
- …with company standards. Expedites guest transactions and ensures guest satisfaction at the service desk . Controls all cash and media materials. Essential Duties ... + We are hiring immediately for a full time LEAD CASHIER position. + Location: CBRE Valo Park -...Rate: $25.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy!… more
- ManTech (Chantilly, VA)
- … service request fulfillment, and problem resolution + Manage and develop Service Desk personnel, providing training, coaching, and performance feedback + ... of (7) seven years of experience managing a 24x7x365 Service Desk for a geographically dispersed user...+ Strong analytical and problem-solving skills + Ability to lead and motivate a team **Preferred Qualifications:** + A… more