- Red River (Chantilly, VA)
- …for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team . This is a hybrid role based in Chantilly, VA, supporting ... overall success. + Escalate recurring or unresolved issues to team leads or senior staff to help ...identify and resolve root causes. + Collaborate with the team and team lead to… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …for process improvements through data sharing and process automation. + Lead the requirements management lifecycle; accurately capturing and translating business ... for all program-related technical issues, providing advanced support beyond the Service Desk and coordinating with internal teams and external vendors to ensure… more
- Insight Global (Mclean, VA)
- …nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride ... urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite.... Solid communicator with strong interpersonal skills. . A team leader and team -builder . Has a… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- TekSynap (Ashburn, VA)
- …repository of VA application issues and report application issues to Government VAT Team Lead and SSD Director in applying Information Systems Security ... Security Professional (CISSP) **Overview** We are seeking an experienced **Vulnerability Assessment (VA) Team Lead ** in support of a government customer to join… more
- TekSynap (Ashburn, VA)
- …with DoD Directive 8570.1. **Overview** We are seeking an experienced **Cyber Incident Response Team Lead ** in support of a government customer to join our ... team to provide Security Operations Support (SOC) Services to...promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8028_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- TekSynap (Ashburn, VA)
- …testing and analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and ... (FW) SME with Six (6 plus) years **Overview** We are seeking a Network Operations Lead to join our team supporting a National law enforcement agency NOC. This… more
- Amazon (Herndon, VA)
- Description The Sales Operations Lead , NAMER supports strategic sales execution in the Geo. The Ops Lead will work with Sales Leadership and the field to achieve ... drive continuous improvements in field productivity. The role will lead NAMER's forecasting & pipeline work, and provide our...analytics to assist in supporting a world class Sales Team . This role is of strategic significance and high… more
- ManTech (Herndon, VA)
- …+ PMP or equivalent project management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT ... **MANTECH** seeks a motivated, career and customer-oriented **Location Support Center Lead ** to join our team in **Herndon, VA** . In this role, you will lead… more
- NVR (Reston, VA)
- …and cost efficiency. . Investigate and resolve complex system issues escalated from the Help Desk or identified during design and development phases. . Stay up ... Lead Azure System Engineer Job Category Information Technology...NVR Technology, you become part of a collaborative, forward-thinking team that values creativity, fosters continuous learning, and is… more
- TekSynap (Ashburn, VA)
- …importance to leadership as well as coordinate with asset owners to deconflict findings. Lead the Cyber Threat Hunt team to propose corrective actions and inform ... **Overview** We are seeking an experienced **Cyber Threat Hunt Lead ** in support of a government customer to join...in support of a government customer to join our team to provide Security Operations Support (SOC) Services to… more
- TekSynap (Ashburn, VA)
- …telecommunications and user needs + Interpersonal skills to interact with customers and team members + Strong written and oral communication + Strong diagnosis and ... preferred **Overview** We are seeking an experienced **Security Engineering Lead ** in support of a government customer to join...in support of a government customer to join our team to provide Security Operations Support (SOC) Services to… more
- TekSynap (Ashburn, VA)
- …**ACTIVITIES & RESPONSIBILITIES** Provide support to the Cyber Defense Forensic team in support of Insider Threat Operations and Security Operations according ... **Overview** We are seeking an experienced **Cyber Defense Forensics Lead ** in support of a government customer to join...in support of a government customer to join our team to provide Security Operations Support (SOC) Services to… more
- TekSynap (Ashburn, VA)
- …Ethical Hacker (CEH) preferred **Overview** We are seeking an experienced **Cyber Threat Intelligence Lead ** in support of a government customer to join our team ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8027_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- Capital One (Mclean, VA)
- …You will be aligned to a Sales team and work with the Deal Desk to support individual Sales associates to help them prepare for customer calls, support ... to the wider market. The Capital One Software Legal team needs help to support this high...to finish and partner extremely closely with the Deal Desk to ensure the Capital One Software team… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/Service Desk Lead to join our team supporting a government ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk … more
- Serco (Herndon, VA)
- …Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field Services** , and **Deployment Services** ... this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services...Desk , Field Services, and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting… more
- Serco (Herndon, VA)
- …environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...The ability to work independently in building and then lead an integrated product team . + The… more
