- SAIC (Arlington, VA)
- …a TS/SCI is required. + Possess a minimum of 5 years of experience as a Customer Success Lead . + Possess experience conducting Customer Relationship ... is seeking a highly skilled and dynamic **User Experience Customer Success Manager** to join our Digital...Chief Architect/Engineer to recommend and drive system enhancements that lead to better customer outcomes. + Cultivate… more
- Qualtrics (Reston, VA)
- …must. You will report to and work directly with the Global Head of Customer Success , and will directly or indirectly lead a number of teams across the ... work worth doing. **Why We Have This Role** The Customer Success team is at the heart...channels, building content, and deploying proactively to customers + Lead our scale book of business globally-leading with the… more
- Trellix (Washington, DC)
- …skills, persistence, and business acumen to directly contribute to the Trellix's growth and success . + As the lead customer liaison for strategic accounts, ... **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful… more
- Trellix (Washington, DC)
- …skills, persistence, and business acumen to directly contribute to the Trellix's growth and success . + As the lead customer liaison for strategic accounts, ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's… more
- Capital One (Mclean, VA)
- Senior Manager, Client Success Lead **Senior Manager, Client Success Lead ** Position Overview: As a Client Lead , you will serve as the primary point ... experience, or Commensurate work experience + At least 5 Years of Account Executive, Customer Success , Operations, or Project Management experience + At least 3… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...Category Manager to understand Category strategy and discuss your Customer (s) role in their strategy. * Lead … more
- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned to our ... strict adherence to activity metrics to ensure alignment with Customer Success objectives. The Customer ...CS ecosystem or leadership. + Account Based Activity - Lead CS Engagement on a high interaction account (DSR,… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account… more
- Microsoft Corporation (Arlington, VA)
- …your aspirations, talent, potential - and excitement for the journey ahead. As a Customer Success Account Manager, you will develop, maintain, and build upon ... delivery. This opportunity will allow you to guide and lead conversations to facilitate the achievement of customer...business impact and value. + Understand the organizational and customer success strategy as well as Microsoft… more
- Humana (Washington, DC)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring member ... leadership team to ensure alignment and consistent performance, managing up to 25 Customer Success Agents to deliver on retention objectives and enterprise… more
- Amazon (Herndon, VA)
- …and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon's ... customer and employee experiences. As a Connect Customer Success Specialist, you will act as...experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner… more
- Amazon (Herndon, VA)
- …the Worldwide Specialist Organization (WWSO) Amazon Connect team as an Amazon Connect Customer Success Specialist Solutions Architect (CSS SA)! WWSO is part of ... to grow rapidly, we are seeking an Amazon Connect Customer Success Specialist Solutions Architect (CSS SA)...Lead architectural reviews and workshops to advance your customer 's technical objectives. * Act as a thought leader… more
- MongoDB (Vienna, VA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... will have:** + 7+ years experience working in a Customer Success , Account Management, Client Services or...drive growth 3+ quarters out across your portfolio + Lead in-person executive business reviews for strategic customers in… more
- Amazon (Arlington, VA)
- …briefing senior management and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead negotiations and ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals to Customers… more
- AAA Mid Atlantic (Seven Corners, VA)
- …a Staff Assistant/Team Lead , you will play a pivotal role in enhancing the customer experience and guiding a team to success . In addition to performing key ... you passionate about delivering exceptional service while driving sales success ? Join our team and be part of a...hotels, vacation packages, maps, tour books, and triptiks. + Customer Service: Answer incoming overflow calls for Roadside Assistance… more
- Amazon (Arlington, VA)
- …briefing senior management and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead negotiations and ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals to Customers… more
- ManTech (Herndon, VA)
- … customer requirements and facilitatesuccessful implementation for successful mission accomplishment + Lead and mentor other Customer Success Managers and ... for advancement. We are seeking a highly skilled and dedicated ** Customer Success Manager** to join our Network Security Operations Services Center support… more
- SAIC (Arlington, VA)
- …of Defense, SAIC is seeking a highly skilled and dynamic **User Experience Customer Success ** **Analyst** to support knowledge management for our Digital and ... AI Team as we embark on a large initiative to lead the design and operate integrated Enterprise IT solutions that deliver AI-enabled capabilities and enable… more
- Norstella (Washington, DC)
- …of Manager, Client Success you will directly manage a team of up to 9 Customer Success Managers, reporting into the Global SVP of Client Success . Our ... this role of Manager, you will: + Hire, manage, lead , mentor, train & coach a team of Client...with pharmaceutical, biotech, financial and/or consulting Customers, in a Customer Success , training or sales role. +… more