- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... to 25% Type of Travel: Local * * * **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department of Homeland… more
- NuAxis Innovations (Vienna, VA)
- …the corporate office and nationally dispersed end users, the Help Desk Support Technician provides high quality customer care with every interaction by ... **Help Desk Support Technician Intern** Location **Vienna, VA**...required travel in the DC metro area. **Essential Functions:** End user application support including:… more
- KeenLogic (Washington, DC)
- …network problems. Job Duties and Responsibilities: + Responsible for direct interaction with end user customers and technical support to resolve computer, ... KeenLogic is seeking to hire a Desktop Support Specialist in 1 of 3 locations in...customer to ensure problems are resolved successfully/satisfactorily + Perform end user operation/procedure training and/or documentation +… more
- Amentum (Washington, DC)
- …At least 3 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user issues with hardware and software ... Amentum is seeking a **Call Center IT Support Technician ** to join our team...of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user … more
- Arena Technical Resources, LLC (Washington, DC)
- …and later, Microsoft Office365 / 2021) -Proven experience in troubleshooting andrepairing end user devices and appliances(eg, PCs, Laptops, Printers) -Experience ... a wide range of Firmtechnology solutions, including but notlimited to end - user technology appliances(eg, laptops and peripherals) along with theapplications… more
- SAIC (Washington, DC)
- …Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support ... issues will be escalated to a higher level of support . As needed, the team member will also recommend...a fast-paced environment + ServiceNow Asset and Incident Module ( user -based knowledge) + Bomgar + MAC Troubleshooting + Outage… more
- Epsilon, Inc (Arlington, VA)
- …the imaging and deployment of devices, ensuring proper configuration and readiness for end - user use. + Develop and maintain comprehensive deskside support ... **Deskside Technician Manager** **Who is Epsilon:** Epsilon is an...be responsible for providing expert-level technical guidance and hands-on support within a large enterprise environment. This role focuses… more
- General Dynamics Information Technology (Arlington, VA)
- …Escalate tickets as needed. + Ensure all tickets worked include the problem, the solution, the end user , initiation and completion time, and end user ... communications. You will need to explain technical intricacies to end users in a way that is easily understood....resolution shall be in sufficient detail to allow another support technician , not familiar with the problem,… more
- BAE Systems (Falls Church, VA)
- **Job Description** BAE Systems is looking for a Field Service Technician to provide on-site Information Technology support at its Falls Church, VA location. In ... experience. In this job you will: + Provide technical support to both local and remote end -users...Manage and facilitate moves, adds, and changes associated with end - user hardware + Perform new computer configuration… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tickets in the designated ticket tracking system, provide an intimal acknowledgement to the end user validating receipt of the ticket + Assist users with account ... Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Support ,Technical Support ,Troubleshooting **Experience:** 7 +… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily ... working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other team members and… more
- Excentium (Falls Church, VA)
- …problem resolution using remote communication or through telephone contact with the client or end user . + Addresses and resolves incidents and requests; logs all ... Help Desk Technician Summary Title:Help Desk Technician ID:471...VA Responsibilities: + The Help Desk Specialists will provide support for incident resolution and requests reported to the… more
- Amentum (Washington, DC)
- …At least 4 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user issues with hardware and software ... Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + Installs, modifies, and… more
- NANA Regional Corporation (Arlington, VA)
- …rectify recurring issues for the end - user environment. + Provides thorough, in-depth, user support , format and load user data into customer tools. + ... Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals,… more
- Xerox (Washington, DC)
- …personnel as required. + Deliver customer training on assigned products to improve end user knowledge of equipment functionality **Skills and Qualifications:** + ... Onsite Service Technician - Pentagon, VA **General Information** Press space...The salary range above represents the low and high end in the local currency of Xerox's salary range… more
- NuAxis Innovations (Washington, DC)
- …Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support . The Technician will perform diagnostics and repairs ... **PC Deployment Technician ** Location **Washington, DC** \# of openings **1**...discussion with users and hands-on assistance. + Provides on-site support to end -users on a variety of… more
- SAIC (Washington, DC)
- …support to Executives and employees across the enterprise including White Glove Deskside End User Support , IT Asset Management (ITAM), Network Printer, ... **Description** SAIC is hiring for three Deskside Support Technicians to support the Department...Microsoft Office Suite, Antivirus and Malware protection + Conduct user training on approved software and hardware on an… more
- General Dynamics Information Technology (Germantown, MD)
- …A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service ... None **Job Family:** Help Desk **Skills:** Computer Hardware,Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:** CompTIA Network + - CmpTIA **Experience:**… more
- Leidos (Arlington, VA)
- …associated cryptographic devices and their configurations. + Provide technical and operational support to end - user services, network expansions, and ... Summary** Network Telecommunications Technician / Defense Red Switch Network Technician in support of the AFNCR IT Services program at the National Military… more
- Chenega Corporation (Washington, DC)
- …the SSP network. Duties and Responsibilities: + Recommend and schedule repairs. + Provide end - user support for all SSP network-based applications. + Install ... developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. TheSenior Hardware/Software Technician supports… more