- SAIC (Arlington, VA)
- …the growing demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic Help Desk Service Team Manager, Team 3 Lead to ... support Tier 0/1 Service Desk for our Digital and AI Team as we embark on a large initiative to lead the design and operate integrated Enterprise IT… more
- General Dynamics Information Technology (Washington, DC)
- …tomorrow is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a fast-paced ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support… more
- General Dynamics Information Technology (Bethesda, MD)
- … enquiries to identify recurring user problems, recommend solutions, and to identify areas where help desk service can be improved. + Ensure that help ... our differentiator. Our work depends on a Tier II Help Desk Manager joining our team...IMPACT:** + Plan, prioritize, and schedule help desk activities to ensure continuity of service .… more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy… more
- General Dynamics Information Technology (Washington, DC)
- …you'll be a meaningful part of improving how agencies operate. Our work depends on a ** Help Desk Technician** joining our team to support the Department of ... point of contact for IT problem resolutions for the service desk . **HOW A HELP ...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- General Dynamics Information Technology (Germantown, MD)
- …be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of ... through satisfactory attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team... team that supports and operates a 24x7x365 Service Desk . + Ability to support a… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... people are our differentiator. As a Service Desk Program Manager you will help ensure...Desk employees; experience leading people and managing cross-functional team ; proven experience developing strategies to mitigate issues and… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team… more
- General Dynamics Information Technology (Washington, DC)
- …today is safe and tomorrow is smarter. Our work depends on the Help Desk Incident Manager joining our team to ensure Congress' upper body receives the IT ... your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT...to critical incidents to minimize impact and restore normal service as quickly as possible. + Prioritizing incidents based… more
- ManTech (Chantilly, VA)
- …Desk , ensuring a seamless and efficient customer experience. + Lead and manage a team of Service Desk technicians. + Identify and implement opportunities ... service desks similar in size, scope, and complexity. + ITIL v4 Practitioner: Service Desk certification. + Active Help Desk Institute Support Center… more
- NuAxis Innovations (Vienna, VA)
- … Support Technician** for a Part-Time position. **Job Summary:** The Help Desk Support Technician provides front-line Service Desk functions and ... ** Help Desk Support Technician Intern** Location...associate degree preferred **Experience:** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + Understanding… more
- General Dynamics Information Technology (Chantilly, VA)
- …is no challenge we can't turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to support **our government client's** ... a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- Chenega Corporation (Arlington, VA)
- …departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... Tier 1 Help Desk Analyst Arlington, VA ....(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- General Dynamics Information Technology (Washington, DC)
- …is safe and tomorrow is smarter. Our work depends on the Help Desk Systems Administration Manager joining our team to ensure Congress' upper body receives ... **Job Description:** Seize your opportunity to make a personal impact as the ** Help Desk Systems Administration Manager** supporting IT support services critical… more
- GovCIO (Washington, DC)
- …**Qualifications** + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills ... **Overview** GovCIO is currently hiring for a Help Desk Manager. The Help...and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and… more
- General Dynamics Information Technology (Washington, DC)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - DAY SHIFT Transform...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- Themis Insight (Columbia, MD)
- …needs. Required: TS/SCI with a Polygraph Primary responsibilities include: + Managing a small team of Help Desk professionals + Triaging and remediating ... Required: + Minimum 3 years of experience in a Government-facing functional, customer service , or help desk role + Ability to work 8am to 4pm ET… more