- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ212219 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- ICF (Reston, VA)
- …Technology (CIT) organization based in Reston, VA. ICF's IT Support Specialists provide mid - level analysis and technical support for the ICF employee user ... your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... experience may be substituted for a Bachelor's Degree. + Mid . Level : Ten (10) years of experience...up the Global searches system. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- BAE Systems (Annapolis Junction, MD)
- …remotely from other locations. Other responsibilities include: + Quickly responding to IT Help Desk calls and emails in a professional manner; ensuring issues ... awards. Other incentives may be available based on position level and/or job specifics. ** Mid - Level Linux Administrator** **119897BR** EEO Career Site Equal… more
- G2 Ops, Inc. (Arlington, VA)
- …Systems of Systems engineering competency and Technical/Certification Authority. You will help ensure the capabilities delivered to the Fleet are technically sound, ... Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real mission environments....our team members and customers. Due to the classification level of the projects we support as a Defense… more
- Belay Technologies (Laurel, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Leidos (Bethesda, MD)
- …OS, version 10. *Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software. *Basic network troubleshooting skills. ... be a wise investment in your career and in yourself. Leidos is seeking a Mid - level Desktop Support Technician to support a government site at Carderock, MD as… more
- AeroVironment (Arlington, VA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... Cyber Security Analyst II is a crucial junior to mid - level contributor that is required to operate...procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... System Administrator to join our team. **Responsibilities:** As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the… more
- IT Concepts (Washington, DC)
- …may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must be able to meet the ... of a team that is responsible for meeting service level metrics. The candidate will also be responsible for...user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support tickets, and… more
- CBRE (Washington, DC)
- …with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help . Utilize a high level of attention to detail as well as ... Word, Excel, Outlook, etc. + Excellent organizational skills with a master- level inquisitive mindset. **What You'll Need** Applicants must be currently authorized… more
- GovCIO (Washington, DC)
- …document interactions accurately in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). ... VA-provided telehealth and digital health devices. This entry to mid - level position provides both inbound and outbound...can't do it alone. We need great people to help us do great things - for our customers,… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …and applying security patches + Providing IT break/fix support including Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... without a degree experience can qualify you for this level with 5 years of relevant experience) + **_Basic... with 5 years of relevant experience) + **_Basic Level -_** Bachelor's degree in a technical field, and… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... and analysis of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network… more
- Serco (Washington, DC)
- …shaping how employees are recognized and rewarded.** Serco is hiring an entry level **Compensation Analyst I** to join our Human Resources team-either a hybrid work ... a key member of the HR Center of Excellence Reward team, you'll help ensure employees are compensated fairly and competitively, while maintaining compliance with… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... is required + Certifications preferred include: ITIL + Certifications preferred include: Level III CCNP, CCDP, or CCIE + Certifications preferred include: Change… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... is required + Certifications preferred include: ITIL + Certifications preferred include: Level III CCNP, CCDP, or CCIE + Routing and switching/Firewall (FW)/load… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... required + Certifications preferred include: ITIL + Certifications preferred include: Level II CCNA or Net+ Router/switching/FW/load balancing proficiency with Four… more