- Parsons Corporation (Reston, VA)
- …challenges in the space domain? We need your help. Our Team is looking for a ** Service Desk Technician ** . In this role you will maintain Information ... System Administrator will be the first line of defense in resolving Service Desk issues and providing support for hardware complications. Install, update and… more
- Red River (Chantilly, VA)
- …Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical support requests directly from customers as well as escalation from other team members and field… more
- General Dynamics Information Technology (Germantown, MD)
- …DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We...Top Secret\DOE Q * Location: On Customer Site, This service desk is 24/7/365, shift work may… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide… more
- General Dynamics Information Technology (Washington, DC)
- …are willing to work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class ... of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall… more
- CACI International (Chantilly, VA)
- …Percentage of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the ... Service Center Front Line Technician (Business)...of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...Help Desk Technician Summary Title:Help Desk Technician...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- NuAxis Innovations (Vienna, VA)
- …** for a Part-Time position. **Job Summary:** The Help Desk Support Technician provides front-line Service Desk functions and activities. Acting as ... **Help Desk Support Technician Intern** Location **Vienna,...associate degree preferred **Experience:** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + Understanding… more
- General Dynamics Information Technology (Washington, DC)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - DAY SHIFT Transform technology into opportunity as a ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** Security+,...Help Desk Technician III with GDIT. A career… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's** activities ... **At GDIT, people are our differentiator.** As a **Help Desk Technician ** supports and manages the responsibilities...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- Koniag Government Services (Chantilly, VA)
- …Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top-Secret Clearance to support **KTS** and our ... + Create and review training material and user alerts. + Engage other service desk resources or appropriate service resources to resolve incidents that are… more
- Distributed Solutions Inc. (Reston, VA)
- …national origin, sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Technician From: Distributed Solutions Inc. ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation… more
- CACI International (Herndon, VA)
- Help Desk Technician Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Travel: Local * * * **CACI** seeks a Help Desk Technician to become an Intelligence Operations...rescheduling as necessary for interrupted services, and assisting with service setup and execution. The Intelligence Operations Controller is… more
- SAIC (Chantilly, VA)
- **Description** SAIC is seeking a Help Desk Technician to join our team of diverse individuals in Chantilly, VA. This position requires an active Top Secret/SCI ... to resolve technical problems and answer queries by telephone or self- service ticket. Additional responsibilities include: + Diagnoses, identifies, isolates, and… more
- Gama-1 Technologies (Silver Spring, MD)
- …without notice. Basic Qualifications + 2 years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS, including ... to manage and track incidents) + Basic knowledge of ITIL, Service Desk metrics/SLAs, and mobile device support Work authorization/security clearance requirements… more
- Red River (Chantilly, VA)
- …challenge the status quo while pursuing a career of providing exceptional client service . Red River breeds curiosity by providing a work environment that values ... escalate to others; you embrace a hard challenge. We are looking for a Tier 1 Technician to join our growing team! The Tier 1 Technician is primarily responsible… more
- Red River (Chantilly, VA)
- …challenge the status quo while pursuing a career of providing exceptional client service . Red River breeds curiosity by providing a work environment that values ... developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager** . This opening is for an IT Services program supporting a federal client in the Healthcare ... to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT...contract SLA reporting. + Generate and evaluate ticket queue/individual technician metric reports from ZenDesk. Perform analysis and enhancement… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...resolution. + Escalate incidents with accurate documentation to suitable technician , when required. + Create and maintain knowledge documents.… more