- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Austin, TX)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- American Airlines (Austin, TX)
- …job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by ... efforts in creating a safe, reliable operation while delivering an elevated customer experience . **What you'll do** + Drives operational excellence + Creates an… more
- Coinbase (Austin, TX)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- SHI (Austin, TX)
- …for an experienced senior product marketing manager to drive awareness and customer experience for its Cloud and Data Center Solutions. This "hands-on" role ... with market knowledge and targeted content. + Conducting Voice of the Customer activities and collaborating with SHI's Cloud and Data Center solutions, services,… more
- Bridgestone Americas (Austin, TX)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Capital One (Austin, TX)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Humana (Austin, TX)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role...a related industry + 3+ years of formal/informal leadership experience + Proven ability to coach and develop team… more
- Capital One (Austin, TX)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- SHI (Austin, TX)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Renaissance (Austin, TX)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- Airtable (Austin, TX)
- …applications that connect their organization and drive outcomes-no code needed. As a Scaled Customer Success Manager , you will work with a wide range of ... quarter over quarter. What you'll do As a Scaled Customer Success Manager , you will be responsible...+ You have 4+ years of direct client management experience , ideally in a Customer Success, Account… more
- Oracle (Austin, TX)
- **Job Description** The Customer Success Manager (CSM) plays a critical role in ensuring clients achieve meaningful business outcomes through the effective ... and EBR/QBRs with senior leaders. + Data analysis and customer journey mapping experience . + Ability to...+ Data analysis and customer journey mapping experience . + Ability to exercise discretion in prioritizing risks/issues,… more
- UKG (Austin, TX)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Austin, TX)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Austin, TX)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Proofpoint (Austin, TX)
- …little or no direction, and above all a passion for ensuring a world class customer experience . **Your day-to-day** + Guide customers through each phase of their ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer,… more
- Enverus (Austin, TX)
- Customer Success Manager , Power & Renewables...words, you MUST have a strong motor! + Proven experience managing a customer life cycle/sales process. ... sustainable tomorrow. We will be seeking a highly driven Customer Success Manager to join our Sales...+ Must have at least 5 recent years of experience managing energy vertical accounts with Power & Renewables… more
- Compass Group, North America (Austin, TX)
- Canteen **Position Title:** CUSTOMER SERVICE MANAGER - AUSTIN, TX **Salary:** $62000 - $65000 / yr **Other Forms of Compensation:** 6% annual bonus **_Growth. ... Employee Referral Policy, email MyReferral@compass-usa.com._** **Job Summary** We are seeking a ** Customer Service Manager (CSM)** to lead the night shift of… more
- SchooLinks (Austin, TX)
- The Customer Marketing Campaign Manager drives engagement, retention, and growth among existing customers through strategic, data-driven marketing initiatives. ... This role owns the overall customer pipeline generation number, ensuring that campaigns directly contribute...wait for a designer to help you + Hands-on experience with marketing automation tools (HubSpot, Salesforce, Webflow, etc.)… more