• Customer Advocate I

    Subaru of America (Coppell, TX)
    …the customer and to look at situations from multiple perspectives. As a Customer Advocate , you will make connections with our customers to foster brand ... for call center professionals who are passionate about the customer experience and can deliver on our customer commitment. We empower and encourage you to be an… more
    Subaru of America (01/24/25)
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  • Customer Success Engineer, Next Gen…

    Palo Alto Networks (Plano, TX)
    …process in mission critical environment + Product Adoption + Serve as a customer advocate , improving product adoption by influencing the product roadmap, ... Palo Alto Networks office. **Your Impact** + Product Expertise + Capture customer 's business and risk requirements, translating them into technical requirements +… more
    Palo Alto Networks (12/04/24)
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  • Customer Success Guide

    ServiceNow, Inc. (Addison, TX)
    …**Key Responsibilities:** + ** Customer Success Focus** : Serve as a customer advocate , onboarding customers understanding their business needs and helping ... be a Valued team member in the newly created ** Customer Excellence Group** , working from the Regional Success...the Regional Success Centre in Addison, TX to drive customer success and platform adoption across AMS. You'll work… more
    ServiceNow, Inc. (01/16/25)
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  • Manager, Inside Sales *SaaS * Hybrid

    Wolters Kluwer (Coppell, TX)
    customer calls, phone observations and sales strategy planning + Act as a customer advocate to ensure all potential service objectives are addressed and met ... the leadership team throughout the business and act as an advocate for the team and customer + Provide business forecasts and business/strategy updates to senior… more
    Wolters Kluwer (01/03/25)
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  • Solution Advisor, Sr. Specialist Finance - Project…

    SAP (Allen, TX)
    …practices and collaborate on providing solutions and services support across the entire customer journey . Customer Advocate : Collaborate to complement ... to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current… more
    SAP (01/25/25)
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  • Manager, Inside Sales - Cloud Solution Sales…

    Wolters Kluwer (Coppell, TX)
    … issues and ensure high levels of customer satisfaction + Acts as a customer advocate /peer to ensure all potential service objectives are addressed and met + ... exceptional value to our clients through cutting-edge technology and unparalleled customer service. As the **Manager, Inside Sales for Tax Professional, Small… more
    Wolters Kluwer (01/14/25)
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  • Sr. Technical Support Engineer, Focused Services

    Palo Alto Networks (Plano, TX)
    …and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly ... summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer more
    Palo Alto Networks (01/25/25)
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  • Sr. Technical Support Engineer, United States…

    Palo Alto Networks (Plano, TX)
    …non-technical and technical professionals. Under USG team, you will be a designated customer advocate who will assist in providing tailored support, weekly ... summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements and build positive customer experience by working… more
    Palo Alto Networks (11/19/24)
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  • Service Account Manager

    Southland Industries (Carrollton, TX)
    …and positive account status prior to contract expiration. 11. Act as the customer 's advocate when performance or billing issues arise. 12. Monitor sales ... with Brandt's overall business plan and market strategy. 4. Identify customer 's operational and environmental objectives, needs and requirements. Actively listen,… more
    Southland Industries (12/15/24)
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  • Sr Technical Support Engineer - Focused Services,…

    Palo Alto Networks (Plano, TX)
    …will be a strong asset. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly reviews, root ... content for training, marketing, manuals, and troubleshooting guides + Travel to customer sites for critical situations, expediting resolutions as needed + Provide… more
    Palo Alto Networks (01/08/25)
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  • Sr Generative AI Strategist, Generative AI…

    Amazon (Dallas, TX)
    …drive their business metrics across a set of industry-specific needs. As a trusted customer advocate , the Generative AI Strategist will assess and deliver best ... delivery teams to craft industry-specific programs that will serve the needs of the customer , and extend that use to other customers within the industry and related… more
    Amazon (11/16/24)
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  • IT Applications Support Specialist

    Celestica (Richardson, TX)
    …the customer as well as internal resources, and be the customer advocate **Knowledge/Skills** + Strong analytical, troubleshooting and problem solving ... (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer -centric approach, we partner with leading companies in Aerospace and Defense,… more
    Celestica (12/24/24)
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  • Field Service Representative

    Textron (Dallas, TX)
    …of support and primary point of contact for Pipistrel customers and the customer 's personal advocate by addressing all issues concerning their aircraft\. JOB ... all applicable requirements and provide necessary training to meet our customer 's expectations\. + Address questions regarding Warranty, Maintenance, Spare Parts… more
    Textron (12/05/24)
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  • Senior Market Facing Underwriter, Middle Markets

    Zurich NA (Addison, TX)
    …Markets at Zurich! The Middle Markets Underwriter is responsible for: + Serving as a customer industry advocate with a focus on improving the customer ... within Zurich, and we are focused on attracting top customer advocates who possess a sales mindset, strong technical...offer a solution that provides the contract certainty the customer needs + Demonstrating strong analytical skills and executing… more
    Zurich NA (11/16/24)
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  • Thrive Support Advocate

    Trellix (Plano, TX)
    …also delivers insights into best practices and new services that could benefit the customer . As a Trellix generalist, the Support Advocate coordinates with other ... **_Job Title:_** Thrive Support Advocate **About Trellix:** Trellix is a global company...a dedicated point of contact and advisor for managing customer support cases and navigating the complexities of their… more
    Trellix (12/13/24)
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  • Retail Coverage Merchandiser

    Acosta Group (Plano, TX)
    …and goals, and report store-level observations related to client product and customer needs. + Advocate for clients through identifying sales opportunities, ... precision in tasks such as product display and audits. + Prioritize customer service, building positive relationships with store managers, and customers. +… more
    Acosta Group (01/22/25)
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  • Associate Client Advocate - Commercial…

    WTW (Dallas, TX)
    …+ Able and willing to work a flexible work schedule as agreed + Customer and relationship management focus + Negation skills - ability to drive conflict resolution ... required and client service plan. Partner with the producer or Client Advocate to facilitate and lead external strategy meetings. Ensure in-session documentation is… more
    WTW (01/10/25)
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  • Consumer Care Advocate

    Sedgwick (Dallas, TX)
    …Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Consumer Care Advocate **PRIMARY PURPOSE** **:** To provide high quality service to both ... internal and external customers, delivering an easy and efficient customer experience for routine lost time. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Processes… more
    Sedgwick (01/25/25)
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  • TVC - Health Care Advocate (Veteran…

    Texas Veterans Commission (Dallas, TX)
    …. Knowledge of medical terminology. . Skill in interviewing and providing exemplary customer service. . Skill in critical thinking. . Skill in the use of ... **Organization:** **TEXAS VETERANS COMMISSION* **Title:** *TVC - Health Care Advocate (Veteran Services Representative I)* **Location:** *Texas-Dallas* **Requisition ID:**… more
    Texas Veterans Commission (11/20/24)
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  • Associate Vendor Manager, Woot!

    Amazon (Carrollton, TX)
    …too. We are looking for an Associate Vendor Manager who is a passionate customer and category advocate with proven ability to organize a significant amount ... of data and product information for customer -facing merchandising events. You will assist in sourcing unhealthy...of exciting shenanigans on Woot.com to drive traffic and customer engagement. The person in this role is expected… more
    Amazon (12/28/24)
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