- CARMAX (Raleigh, NC)
- …service levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with… more
- Michaels (Dunn, NC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DUNN, NC Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Raleigh, NC)
- …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... process **Basic Qualifications** + Associate's degree or greater + 3+ years of experience in a customer success, technical support, or account management role.… more
- DXC Technology (Raleigh, NC)
- …** Manager , Project Management** is a strategic and operational leader within the Customer Experience Voice of the Customer (VoC) team. This individual ... with strategic goals and customer -focused outcomes. Partner with the Customer Experience Senior Director to prepare teams for leadership reviews and key… more
- Nordstrom (Morrisville, NC)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Fujifilm (Raleigh, NC)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Under Armour, Inc. (Raleigh, NC)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Eaton Corporation (Raleigh, NC)
- Eaton's Electrical Sector is seeking a Customer Success Manager (CSM) to support our expanding portfolio of Brightlayer Solutions. This position can be based in ... an accredited institution required * Minimum eight (8) years' experience in customer success/account management roles for... in the enterprise and/or cloud software space. * Manager of people experience . **Position Success Criteria:**… more
- Rocket Software (Raleigh, NC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Cypress Creek Renewables (Durham, NC)
- Customer Service Manager at Cypress Creek...(or equivalent experience ). + 3+ years of experience in customer service, operations, or a ... will join us. Position Overview We are seeking a detail-oriented and client-focused Customer Service Manager (CSM) to oversee day-to-day client support and… more
- EDB (Raleigh, NC)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
- Verint Systems, Inc. (Raleigh, NC)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- The Clorox Company (Durham, NC)
- …**Your role at Clorox:** As the Manager , Customer Supply Chain Order ... experience in supply chain management, supply/demand planning, logistics/transportation management or customer service + Experience in B2B customer -facing… more
- Lucid Software (Raleigh, NC)
- …needs are addressed promptly. + Lead cross-functional initiatives to enhance the customer experience , resulting in higher satisfaction and loyalty. + Collaborate ... maximum value from our solutions. As trusted advisors, each Customer Success Manager (CSM) works closely with...with strong academic performance + At least 2 years experience in CX, Consulting, or similar customer … more
- Lenovo (Morrisville, NC)
- Senior Manager , Security Advocacy, Customer /Partner Engagement **General Information** Req # WD00076712 Career area: Information Technology Country/Region: ... information technology, or cybersecurity disciplines + 10+ years comprehensive experience in Product Security, Supply Chain Risk Management, Cybersecurity/Information… more
- Public Storage (Raleigh, NC)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Lenovo (Morrisville, NC)
- Web Experience Manager **General Information** Req # WD00076296 Career area: Marketing Country/Region: United States of America State: North Carolina City: ... looking for a highly motivated, results-driven and data-driven global digital marketing manager with a proven track record of driving global digital marketing from… more
- Nordstrom (Morrisville, NC)
- Job Description As a Service Experience Manager , you'll wear many hats - you'll be a mentor, your team's biggest fan, as well as a driver of business . A day in ... store volume through the support and education of Service Experience initiatives such as the Nordstrom Rewards program and...productive relationships with store manager , area/ regional manager , and other leaders + Exceptional customer … more