- Datavant (Raleigh, NC)
- … experience programs. **Qualifications:** + 10+ years of experience in End User Services , IT Service Delivery, Desktop Operations, or similar technical ... + Provide strategic leadership and operational oversight for all end - user services functions, including desktop operations, onsite support, service … more
- North Carolina Central University (Durham, NC)
- **Posting Details** Position Information **Position/Classification Title** Director of Financial Services **Working Title** Director of Financial Services ... to the Vice Chancellor for Business and Finance, the Director of Financial Services is responsible for...process improvements with a focus on efficiency, effectiveness, and end - user experience. + Produce and maintain training… more
- Capital One (Raleigh, NC)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Wolters Kluwer (Cary, NC)
- … services agreements, including software-as-a- service (SAAS) agreements, infrastructure-as-a- service (IaaS) and end - user -license agreements (EULAs)) + ... The **Legal Director & Assistant General Counsel - FCC** will...the Compliance Solutions business unit (Compliance Solutions). The Legal Director & Assistant General Counsel- FCC will, preferably, be… more
- Highmark Health (Raleigh, NC)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Truist (Raleigh, NC)
- …job description:** We are seeking a strategic and hands-on Software Engineering Director to lead the development and delivery of our mobile applications and ... supporting backend services . You will be responsible for shaping engineering strategy,...and building high-performing teams that deliver secure, scalable, and user -centric mobile experiences. This role is ideal for a… more
- WCG Clinical (Cary, NC)
- Data Analytics & Insights (DAI) Product Solutions, Associate Director (Remote) **General Information** **Location:** Cary, NC, Remote **Organization:** ... clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster… more
- Cengage Group (Raleigh, NC)
- …the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Oracle (Raleigh, NC)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- Gilead Sciences, Inc. (Raleigh, NC)
- …challenges of our day and improving the lives of patients for generations to come. Director , Clinical Data Science - SAS Macro and Data Operations leads the end ... technologies include SAS Macros, Python, Linux scripting, and modern cloud services . **Key Responsibilities:** **Strategic Leadership & Team Management** + Lead,… more
- Cisco (Research Triangle Park, NC)
- …is to be admired as the world's best IT organization! We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with ... a best-in-class commercial platform, focused on hardware, software subscription, services by using the power of data. At Cisco,...enabling Cisco's commercial processes and go to market models end to end . Our team is dedicated… more
- Lumen (Raleigh, NC)
- … architecture + Experience in building systems through API communication to facilitate end -to- end service workflows, in highly scalable fashion, across ... + Manage a team to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside the team to ensure… more
- Oracle (Raleigh, NC)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- Verint Systems, Inc. (Raleigh, NC)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... methodology and by coordinating FSS resources in Sales, Professional Services , Product House and Support. **Principal Duties and Essential Responsibilities:**… more
- Oracle (Raleigh, NC)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- Fujifilm (Holly Springs, NC)
- …**Job Description** **What You'll Do** + Monitors, manages, and troubleshoots end user computing systems across FUJIFILM Biotechnologies + Assists ... used systems and ensures the most appropriate level of service is supplied to meet future business needs. This...of the Global IT team reporting into the Sr. Director - IT. This role ensures local implementation and… more
- Concentrix (Raleigh, NC)
- …a consultant who performs in-depth discovery/due diligence sessions to uncover end user needs, automation opportunities, business case creation/justification, ... is a pre-sales role that is responsible for solutioning the professional services work required to create contact center automation solutions for clients. This… more
- Teradata (Raleigh, NC)
- …of the future, today. The Teradata Vantage architecture is cloud native, delivered as-a- service , and built on an open ecosystem. These design features make Vantage ... (EPM) solutions, specifically focusing on Enterprise Planning and Budgeting Cloud Service (EPBCS) and Enterprise Data Management Cloud Service (EDMCS).… more
- Fox Rothschild LLP (Raleigh, NC)
- …to non-technical audiences. + Data Management and Analysis + Train and support end -users in data literacy, dashboard usage and self- service analytics. + Deliver ... Data Strategy and Leadership + In conjunction with the Director of Data Analytics and Strategy, develop and execute...analytics roadmap, aligning with strategic business objectives and client service standards. + Lead, mentor and grow a team… more
- Topcon Positioning Systems, Inc (Raleigh, NC)
- …on effective software selling, solution bundling, and customer engagement. + Support end - user demonstrations to showcase real-world workflows such as data ... demonstrations, and workflow storytelling. You'll collaborate closely with the Director of Software Sales and regional hardware teams to...hired in higher-cost locations may fall at the upper end of the range, while those in lower-cost locations… more