- Red Hat (Raleigh, NC)
- …Red Hat Center of Excellence (COC) team is looking for an Associate Technical Support Engineer with a background in Platform-as-a-Service (PaaS) technologies to ... Cloud Pak OpenShift support engineering team, you will provide high-level technical support and sustaining engineering services to help maximize uptime and… more
- Red Hat (Raleigh, NC)
- …and recommended practices **What you will bring** + Prior customer service or technical support experience + Prior Linux administration experience + ... Experience Engineering (XE) team is looking for an Associate Technical Support Engineer intern to join us...**The following are a plus** + Prior experience supporting Linux or UNIX in enterprise environments + Prior experience… more
- Cisco (Durham, NC)
- …at a growing company that is changing the way that information is used to support business decisions? If this resonates with you, we would love to speak with you. ... are building state-of-the-art capabilities, data processing and search systems, support tools, security frameworks and automation instrumentation that will...: + 5 years of related experience with a technical bachelor's degree or 4 years and a … more
- Red Hat (Raleigh, NC)
- …stack of trusted, high-performing solutions. We offer cloud, AI, Linux , middleware, and virtualization technologies, together with award-winning global customer ... support , consulting, and implementation services. Red Hat is a...Platform BU and Product team is looking for a technical product manager for the role of Technical… more
- Fujifilm (Raleigh, NC)
- … Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- PwC IT Services Co. (Raleigh, NC)
- …other stakeholders, escalating where appropriate. + Uphold and reinforce professional and technical standards (eg refer to specific PwC tax and audit guidance), the ... to senior leadership; Contributing to the development of a teams technical acumen; Establishing thought leadership at the Network Information Security (NIS)… more
- Red Hat (Raleigh, NC)
- …clear and concise documentation * Collaborate with engineering, R&D, product management, and technical support teams * Create and maintain technical ... * 5+ years of experience as a software developer, enterprise administrator, or providing technical support in a development environment * Extensive technical … more
- Red Hat (Raleigh, NC)
- …solutions, using a community-powered approach to deliver reliable and high-performing Linux , hybrid cloud, container, and Kubernetes technologies. Red Hat helps ... operating system, and automate, secure, and manage complex environments. Award-winning support , training, and consulting services make Red Hat a trusted adviser… more
- Red Hat (Raleigh, NC)
- …you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal ... with the engineering, research and development, product management, and technical support teams * Create customer engagement...plus * Red Hat Certified Engineer (RHCE) a plus \#LI- REMOTE #LI-AL2 The salary range for this position is… more
- Confluent (Raleigh, NC)
- …in advancing their knowledge & abilities on their own, while also helping Technical Support + Engineers and Professional Services teams better serve your ... dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What...Machine (JVM) tuning and troubleshooting + Experience with operating Linux , you know how to configure, tune and troubleshoot… more
- Red Hat (Raleigh, NC)
- **About the Job** The Red Hat AI Business Unit is looking for a technical Product Manager for a hybrid role in our Raleigh, NC or Boston, MA office. The ideal ... with other stakeholders such as marketing, field enablement, customer success and support to drive the success of OpenShift AI. Experience with Generative AI,… more
- Nutanix (Durham, NC)
- **Hungry, Humble, Honest, with Heart.** **The Opportunity** As a Member Technical Staff at Nutanix, your role will be to handle escalated customer problems on a ... standard NPS score by providing excellent engineering assistance alongside our support organization to our valued customers. What makes this role particularly… more
- Red Hat (Raleigh, NC)
- …advise team members on achieving project goals and meeting established schedules. + Support teams in resolving technical or operational challenges to ensure ... The Agility & Technical Solutions team drives operational excellence across Red...eligible for bonus, commission, and/or equity. For positions with Remote -US locations, the actual salary range for the position… more
- Red Hat (Raleigh, NC)
- …Engineer to join us in Raleigh NC. In this role, you will be responsible for technical support for our Red Hat associates around the world. **What you will do:** ... support for a far-ranging list of technologies including: Linux , Microsoft and Mac OS, Google productivity suite including...Working knowledge of ticketing tool **Nice to have:** + Technical knowledge of Linux , Microsoft, Apple OS… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …and outage reports and escalate as needed. Document and assist with streamlining technical processes. **Tier 1 Cloud Support Position Requirements:** + **U.S. ... or San Antonio, TX. Remote work is not available **Tier 1 Cloud Support Position Preferences:** + Previous experience with supporting end-users at a Tier 1 level… more
- Red Hat (Raleigh, NC)
- …for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your contributions have ... Resolve customer issues escalated from the Red Hat Global Support team + Work within a small agile team...A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required.… more
- Red Hat (Raleigh, NC)
- …Red Hat OpenShift engineering team working alongside members of the Documentation, Support , and Quality Engineering (QE) teams * Communicate and work effectively ... OpenShift, Red Hat, affiliated companies within open source communities * Provide support for your component/code in production for internal and external customers *… more
- Red Hat (Raleigh, NC)
- …source stack of trusted, high-performing solutions. We offer cloud, Linux , middleware, storage, and virtualization technologies, together with award-winning global ... customer support , consulting, and implementation services. Red Hat is a...an excellent ability to solve problems using your in-depth technical understanding of information systems and computing solutions. Be… more
- Red Hat (Raleigh, NC)
- …quality. As a Senior Quality Engineer, you will gain a deep technical understanding of a variety of popular technologies, including containers, Kubernetes, Red ... and communicate the impact on customers to developers and support ; + Coordinate cross components teams to be responsible...source repositories + Participate in code reviews and provide technical mentorship to junior engineers + Stay up-to-date on… more
- Red Hat (Raleigh, NC)
- …supportability. As a Senior Quality Engineer, you will gain a deep technical understanding of a variety of popular technologies, including containers, Kubernetes, ... resolution of bugs and communicate the impact on customers to developers and support ; + Coordinate cross components teams to be responsible for bug verification,… more