- Lumen (Raleigh, NC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- Confluent (Raleigh, NC)
- …Sales, Product, Services , Support and Training teams to drive technical success . + Identify customer technical objections and develop strategies to address ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act...streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You… more
- Verint Systems, Inc. (Raleigh, NC)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- EDB (Raleigh, NC)
- …to provide outstanding customer outcomes. You will be your customers' advocate with key EDB stakeholders including Sales, Services , Support, Product, and ... 100% remote for candidates based in the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our … more
- Trellix (Raleigh, NC)
- …value of Trellix solutions and services . Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a ... **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix,...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Norstella (Raleigh, NC)
- …of Manager, Client Success you will directly manage a team of up to 9 Customer Success Managers, reporting into the Global SVP of Client Success . Our ... Customer focussed & experience of being a customer advocate within the organisation. + Commercial...with pharmaceutical, biotech, financial and/or consulting Customers, in a Customer Success , training or sales role. +… more
- Deloitte (Raleigh, NC)
- Solution Architect: ServiceNow HR Service Delivery Role Overview: As a ServiceNow HRSD Solution Architect , you will play a critical role in implementing and ... optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on...Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex… more
- Lumen (Raleigh, NC)
- …solution details and service attributes are appropriately conveyed to support customer success through their entire journey with Lumen. **The Main ... Develop and mentor others in support engineering, sales, and customer success on technical aspects of tools,...and improve the overall customer experience + Customer advocate , driving adoption of services… more
- Lumen (Raleigh, NC)
- …and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + ... role will work in partnership with our Sales & Customer Success Executives, leading innovative conversations that...Customer Advocate : Acts as customer advocate , participating in pre-sales efforts including… more
- Teradata (Raleigh, NC)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... and "to be" analytics strategy and landscape + Client Services & Partner Sales: Works with Consulting and Partners...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Teradata (Raleigh, NC)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... extended account team on account planning and strategy, and partners with Consulting, Customer Services , Global Sales Support, Pricing, Finance, and sales to… more
- Stanley Martin Homes, LLC (Raleigh, NC)
- …closed deals in the customer relationship management (CRM) software. Delivering outstanding customer service is a top priority, as you promptly address any ... and discounts with our partners in mortgage and title services as well as cell phone service ...well. Our innovative designs, commitment to quality and strong customer service quickly led to significant growth.… more
- Highmark Health (Raleigh, NC)
- …and ownership of outcomes. Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and ... approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members....which may be material to a decision. Anticipate a customer 's needs and proactively craft message to address. Consider… more
- S&P Global (Raleigh, NC)
- …Basic knowledge of data analysis tools or techniques, including Excel or SQL. + Customer Service Orientation: Previous experience in a customer service ... Support S&P Global's strategic goals by driving productivity and improving service delivery. + Customer Satisfaction: Enhance user experience, leading… more
- Teradata (Raleigh, NC)
- …teams to ensure the successful positioning of Teradata's products and services , fostering customer satisfaction, and long-term partnerships. **What Makes ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Highmark Health (Raleigh, NC)
- …and ownership of outcomes. Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present ... approach new challenges with anticipation and a view towards success . Proactively identify emerging opportunities; establish project objectives, specify strategies,… more
- Deloitte (Raleigh, NC)
- …leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics. + Minimum of 2 year of ... An expert User Experience (UX) specialist with multi-facet role to drive customer centric mindset for creating products & solutions for various business units… more
- National Power, LLC (Raleigh, NC)
- …and pursue new business opportunities for our Power Quality and UPS solutions and services teams, focusing on expanding our customer base. + Serve as the ... internal support teams to facilitate Power Quality equipment and service sales by providing expert insights into customer...communication and presentation skills with demonstrated ability to solve customer problems and be a great advocate … more
- GCG (Raleigh, NC)
- …developing and executing an aggressive go-to-market strategy designed to target key customer accounts and drive growth in these critical sectors. In this leadership ... Your expertise will guide the analysis of submarkets, the creation of tailored service offerings, and the recommendation of pricing strategies that position us as a… more