- Walmart (Bentonville, AR)
- …for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. The ... Systems and/or Order Management Systems 2+ years management experience + Previous contact center experience + Project management experience (certification a… more
- Walmart (Bentonville, AR)
- Position Summary What you'll do The Manager of Operations, Member Care is a role that plays a key part in making an impact in the experience for Walmart+ members ... Escalations and partnering closely with the Customer Care Listening Center , this role will own the identification and quantification...based in Bentonville, AR and reports to the Senior Manager , Customer Care Experience who is the Team Lead… more
- Walmart (Bentonville, AR)
- …experience in HR or related area, OR 3 years' experience in high volume Contact Center + 3 years' experience senior level HRBP experience (supporting Director ... and above). This should include experience in a strategic role and demonstrate understanding of the business + Knowledge and skills: + A deep understanding of HR functions, + Employment laws, + HR best practices, + Strong leadership and communications… more