- M&T Bank (Williamsville, NY)
- …year's customer service , sales or related experience + Familiarity with Contact Center systems + Experience functioning in a fast-paced environment ... PM. **Overview:** Serves as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming… more
- M&T Bank (Williamsville, NY)
- …services customer service , sales or related experience Familiarity with Contact Center systems and frequently used forms, products and services ... Amherst Center ** **_(Note: employees new to M&T's contact center will work in-office 5 days...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events.… more
- Advantage Federal Credit Union (Rochester, NY)
- Member Service Center Representative About the Organization Advantage Federal Credit Union is a Not-for-Profit financial organization, wholly and locally ... and is eligible for a quarterly incentive. The member service center representative will assist...to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …to patients regarding Health Center visit and care. The Call Center Representative serves as the first point of contact to our organization and should ... Call Center Representative Rochester, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) *...Informs patients what information is needed at their Health Center visit. + Provides information to shared service… more
- CDS Life Transitions (Webster, NY)
- …Representative is responsible for providing iCircle members with exceptional customer service . A Member Services Representative provide accurate and efficient ... and PART TIME (20 hours per week) dedicated customer service driven professionals to work on site in Webster,...are delivered in a timely manner. A Member Services Representative is responsible for all documentation of member contacts… more
- Isaac Heating and Air Conditioning (Rochester, NY)
- …and technical leadership team. + Understand and strive to meet Contact Center metrics while providing excellent customer service . Job Qualifications: + High ... Isaac Heating & Air Conditioning is seeking a Customer Service Representative for their Rochester, NY, location....equivalent required + Minimum of 1 year of customer service experience + Call center experience preferred… more
- Independent Health (Buffalo, NY)
- …Vision, 401K, and paid time off (PTO), including company paid holidays. The Customer Service Representative position offers an opportunity to begin a career at ... department and our family of companies. **Overview** The Customer Service Representative (CSR) is responsible for displaying...a caller required. Previous experience working in a call center preferred. + Knowledge of CPT codes, ICD-9 coding,… more
- WTW (Buffalo, NY)
- **Description** **The Role** As a Seasonal Benefit Customer Service Representative you will have the rewarding opportunity to help our client plan participants ... the time necessary to provide the highest level of service on each contact . You will spend...phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior… more
- WTW (Buffalo, NY)
- **Description** **The Role** As a Seasonal Bilingual Benefits Customer Service Representative you will have the rewarding opportunity to help our Spanish and ... the time necessary to provide the highest level of service on each contact . You will spend...phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior… more
- Independent Health (Buffalo, NY)
- …responsible for assisting our provider constituents and providing exceptional customer service . The Provider Relations Representative will answer incoming calls ... 's ability to consistently respond to customer with excellent customer service . + Productivity goals-measure Representative 's ability to be productive… more
- New York State Civil Service (Williamsville, NY)
- …are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.Telecommuting options and ... at least one year of permanent, contingent-permanent, or 55b/c service in a Labor Services Representative /Trainee 1/2...for you to participate in a job interview, please contact Department of Labor, Attn: Director, Division of Equal… more
- Crash Champions (Rochester, NY)
- …company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business partners at more than ... was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of...+ Clean workspace, this is the first point of contact our customers have with our facility. + Effectively… more
- Ricoh Americas Corporation (Rochester, NY)
- …. Shift work, overtime, stand-by and/or on-call may be required. . Requires daily internal contact with the service call center via telephone and wireless to ... **Field Representative II, Field Services Support** POSITION PROFILE Services...receive and provide instructions concerning service requests. . Routinely requires direct contact … more
- Rochester Institute of Technology (Rochester, NY)
- …base. Provide first contact resolution per documented expectations. + Represent RIT Service Center on project teams and participate in internal projects to ... any part of the application and hiring process, please contact the Human Resources office at ### or email...the front-facing representative for multiple departments, the Service Center Analyst will provide best-in-class … more
- Fresenius Medical Center (Rochester, NY)
- …and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Highmark Health (Buffalo, NY)
- …the Service Representatives in the call center . Provides quality customer service in a high-volume contact center to include providing complete, ... of this position. ADA E1. Exhibits competency in all responsibilities/duties of the Service Representative . E2. Mentors new and existing Service … more
- Goodwill of the Finger Lakes (Rochester, NY)
- …including sustainability-focused products and recycling initiatives, along with new services such as contact center customer service , + Develop new products ... of focus include government contracting, the AbilityOne Program, strengthening the Contact Center business, and expanding sustainability initiatives, such as… more
- New York State Civil Service (Buffalo, NY)
- …If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.55 B/C Qualifications:This ... of business or at the location of the employer's representative . Duties include, but are not limited to, the...current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): ###,… more
- Old Dominion Freight Line (Tonawanda, NY)
- …trailers using appropriate tools and supplies (eg pallets, straps, rope). + Frequent contact with service center personnel; fast-pace and deadline oriented. ... centers and customer facilities or work sites within the service center 's geographic area. They sort, handle,...age. Physical Demands The physical demands described here are representative of those that must be met by an… more
- Old Dominion Freight Line (Tonawanda, NY)
- …trailers using appropriate tools and supplies (eg pallets, straps, rope). + Frequent contact with service center personnel; fast-pace and deadline oriented. ... loading. + Transport self and/or freight continuously throughout the service center on non-forgiving surfaces. + Utilize...needed Physical Demands The physical demands described here are representative of those that must be met by an… more