- Capital One (Frankfort, KY)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Frankfort, KY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Frankfort, KY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Frankfort, KY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Frankfort, KY)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Humana (Frankfort, KY)
- …+ Develop and maintain a product roadmap focused on enhancing customer acquisition, onboarding, engagement, retention , and overall satisfaction. + ... industry in how digital can be used to drive customer acquisition in the Medicare Advantage space. Within this...and will be critical in our growth plans. The Lead Product Manager - Growth & Operations will champion… more
- PagerDuty (Frankfort, KY)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Oracle (Frankfort, KY)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- NTT America, Inc. (Frankfort, KY)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Frankfort, KY)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (Frankfort, KY)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (Frankfort, KY)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Frankfort, KY)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Oracle (Frankfort, KY)
- …Next in People Leadership** At Oracle, we're helping global organizations lead with confidence-through data, intelligence, and speed. The **People Leader Workbench** ... business & operational data. Be it to improve performance, increase retention , manage compensation, or optimize workforce skills and manage effectiveness. Now,… more
- Highmark Health (Frankfort, KY)
- …services to new and existing accounts. This role is also responsible for account retention and service to our customers across the Markets that we serve. The ... channels. This leader develops overall targets for sales and/or retention and tracks performance against targets. This high-impact role...limited to PA, DE, WV, NY and CA. + Lead the strategic planning sales efforts for the market,… more
- Ford Motor Company (Frankfort, KY)
- …can be answered through data, driving significant improvements in product development, customer acquisition and retention . + Champion a data-driven culture ... and delivering cutting-edge software subscriptions and services that enhance the customer journey and unlock new revenue streams. The Global Data, Insights… more
- SHI (Frankfort, KY)
- …improvements and proactively drive continuous improvement across the organization. + Customer -Centric Mindset: Can lead strategic initiatives focused on ... a culture of customer focus throughout the organization. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a… more
- PagerDuty (Frankfort, KY)
- …Reporting to a Regional Sales Director, you will be pivotal in expanding our customer base and maximizing value within existing accounts. In this role, you will ... of opportunities from new logos and within our existing customer base, ensuring a balanced focus on acquisition and... base, ensuring a balanced focus on acquisition and retention . Your target accounts will align with our ideal… more
- Oracle (Frankfort, KY)
- …America, Cloud Services)** **Position Overview** The **Director of Field CISOs** will lead a high-impact team of customer -facing security executives within the ... to engage both C-suite and technical architects + Demonstrated ability to ** lead teams** while also directly engaging with customers + Familiarity with enterprise… more
- PagerDuty (Frankfort, KY)
- …Product Manager, Growth** PagerDuty is seeking a Principal Product Manager to lead our Growth initiatives and drive our transformation of value realization ... PMs on growth practices. **Key Responsibilities:** **Growth Strategy & Experimentation** + Lead the vision, strategy, and execution for AI growth products and… more