- Cisco (Austin, TX)
- …efforts through customer feedback and technical insights + Represent the support function in cross-functional meetings and customer engagements + Contribute ... and technical excellence + Timely interaction with customers and internal teams requesting support via online-chat, email and phone + Active participation in 24x7 … more
- Capital One (Austin, TX)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... businesses address these same needs going forward. As an Senior Associate, Support Engineer , you...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer ...issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,… more
- Emerson (Austin, TX)
- …is ready to support new Products and Systems. This is for a senior role and will primarily support ADG (Aerospace, Defense, Government) customers working ... Technical Support Engineers (TSE) partner with customers to ensure...Product, Platform, System technical knowledge, and industry expertise a Senior TSE accompanies our customers at any point of… more
- Oracle (Austin, TX)
- **Job Description** The Senior Optical Engineer will be joining the Optical Network Engineering team which is responsible for building and scaling Oracle's ... Provides a broad set of guidance to technical and senior technical members of staff. Interprets input from leaders...escalation point for network events and provides break-fix support for large-scale events. Serves as principle point of… more
- Ryder System (Austin, TX)
- …adoption, modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical ... here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **General Summary** The Senior Directory Services Engineer is responsible for the… more
- Oracle (Austin, TX)
- …computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep ... understanding of networking at the protocol level coupled with programming skills to support the automation required to operate a production environment at scale. As… more
- Oracle (Austin, TX)
- …connective tissues and purpose-built solutions. We are seeking a **Software Development Engineer (SDE)** to join ASC team within the Oracle Government Defense ... Intelligence (GDI) division. **Responsibilities** **Responsibilities** Our Senior engineers are technical leaders in our organization. They work independently and… more
- Oracle (Austin, TX)
- …enhance scalability, and influence future OCI feature sets. + **Run-the-Business Support ** - Deliver detailed capacity roadmaps that define tuning, scaling, and ... + Relevant **Cloud MLOps / AI certifications** (eg, AWS ML Specialty, GCP ML Engineer , Azure AI, NVIDIA MLOps, Linux Foundation MLOps Practitioner) + 10+ years … more
- Oracle (Austin, TX)
- …**_Candidate_** **_MUST POSSESS US CITIZENSHIP_** **_as this role will support Oracle's Government Customers_** **_TS/SCI w/Poly Security Clearance Required_** Are ... to cloud service platform and to customer-facing portals. As a Sr. DevOps Engineer you will be responsible for defining and deploying autonomous database services… more
- Oracle (Austin, TX)
- …+ Architect system demands and requirements into technical solutions ** Support & Escalation ** + Provide escalation support for network incidents and ... Management** + Design, configure, and manage firewall infrastructure to support highly available, scalable network environments + Oversee end-to-end lifecycle… more
- Oracle (Austin, TX)
- …Participate in operational rotations as either primary or secondary. + Provide break-fix support for events. Serve as the escalation point for event remediation. ... Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination...is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices… more
- Xerox (Austin, TX)
- …we make work, work. Learn more about us at www.xerox.com . **The Senior Network Engineer is responsible for designing, implementing, and maintaining complex ... troubleshooting, performance optimization, and ensuring high availability of network services. The engineer will serve as an escalation point for the NOC… more
- Applied Materials (Austin, TX)
- …health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, ... go. Learn more about our benefits (https://hrportal.ehr.com/applied/) . As a Field Service Engineer [Customer Engineer ] at Applied Materials, you serve as the… more
- Oracle (Austin, TX)
- …or specialized escalation point for network events and provides break-fix support for large-scale events. Serves as principle point of contact for driving ... AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's...the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and… more
- Applied Materials (Austin, TX)
- …health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, ... performance. Interviews, hires, and trains customer engineers as necessary to support regional business Ensures employee satisfaction through: - communication of… more
- Oracle (Austin, TX)
- …etc. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, ... are properly supported by monitoring and automation systems. Serves as specialized escalation for all physical design and cabling issues within networking. Serves as… more
- Oracle (Austin, TX)
- …- Participate in operational rotations as either primary or secondary. Provide break-fix support for events and serve as escalation point for remediation; ... **Job Description** This role is for a Network Development Engineer (NDE) in the network design and development organization. Your focus will be on the architecture… more
- Educational Testing Service (Austin, TX)
- …business acumen, and innovative thinking to perform technical configuration, support , change management, user training, and continuous improvement based on ... as an expert on Copilot capabilities, offering guidance and support to end users. Assist and Oversee a Center...interpersonal skills. Ability to work across business lines at senior levels to influence and effect change to achieve… more
- Verint Systems, Inc. (Austin, TX)
- … Engineer (s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more