- SAIC (Austin, TX)
- …**Overview:** We are seeking a motivated, career and customer oriented Cyber Incident Response (CIR) Tier II Analyst interested in joining our ... prevent future occurrences + Ensure accurate and detailed documentation of incident response activities, including analysis, actions taken, and lessons learned.… more
- Arena Technical Resources, LLC (Austin, TX)
- …devices, and printers. - Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. - ... to escalate unresolved problems. - Answer HELPDESK calls and utilized automated incident tracking systems to record work orders. Provide technical customer support.… more