- Acuity Brands (Conyers, GA)
- …the overall business strategy and structure. As we continue to transform our Customer Experience (" CX ") model, the CX team is looking for a CX Operations ... Representative Senior to play an important supporting role. This CX & Engagement (CXE) team focuses on overall ... teams will drive each other to be better. Lead your project teams and partners in the creation… more
- Ford Motor Company (Atlanta, GA)
- …engineering, implementation, and support of IT infrastructure solutions within Ford. The Workplace Tech Customer Experience ( CX ) team seeks to improve the ... provided at Ford. We drive the strategic vision of CX within IT, measure customer sentiment, and design integrated... within IT, measure customer sentiment, and design integrated tech experiences by bringing IT Service Lines together to… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and ... the overall adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer service agents responsible for… more
- Concentrix (GA)
- …strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be ... Title: Project Manager Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech -powered. Intelligence-fueled. We create game-changing… more
- Concentrix (GA)
- …through strategy, talent, and technology. We combine human-centered design, powerful data, and tech to accelerate CX transformation at scale. You will be ... TPO Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech -powered. Fueled. We...Responsible for user validation testing and sanity testing. + Lead the defect and triage call for your product… more
- Verint Systems, Inc. (Atlanta, GA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... + Contributes to the strategic technical roadmap for a tech domain or business division and a heavy contributor...practices, product knowledge, and business acumen. + Ability to lead the solution design and implementation aspects of engagement(s)… more
- Comcast (Atlanta, GA)
- …in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career ... retail stores and broad understanding of company's operations (call center, care, tech ops, billing, warehouse) to ensure delivery of consistent customer experience.… more
- Mass Markets (Garden City, GA)
- …the overall adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer service agents responsible for ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- Mass Markets (Savannah, GA)
- …as a trusted partner in the industry. The Talent Acquisition Manager will lead the recruitment efforts across several locations. This role is responsible for ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- Mass Markets (Savannah, GA)
- …needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best options for the customer. + ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- Mass Markets (Savannah, GA)
- …needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the customer + ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- Mass Markets (Savannah, GA)
- …needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the customer + ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- Mass Markets (Garden City, GA)
- …corporate policies and procedures and the health of the account. Essential Duties + Lead a team of 5-10 call center supervisors responsible for inbound and outbound ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more