- Mass Markets (Savannah, GA)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operations Management is responsible for ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Mass Markets (Savannah, GA)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Savannah, GA)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Savannah, GA)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... production of direct reports. Supervisors work closely with the Call Center Operations Manager in...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Legacy Parking Company (Atlanta, GA)
- …are meeting performance goals. + Operations Management : + Oversee day-to-day call center operations , ensuring that service levels, KPIs, and targets ... Manage and lead a team of call center agents, including hiring, training, and performance management...of service are maintained. + Conduct regular audits of call center operations to ensure… more
- State of Georgia (GA)
- …Manages, tracks, and monitors day-to-day operations of the QR Family Support Call Center and team. This includes: o Promoting benefits of high-quality child ... Quality Rated Family Support Call Center Manager Georgia (https://careers.georgia.gov/jobs/60822/other-jobs-matching/location-only) New Hot Social Services Early… more
- Mass Markets (Savannah, GA)
- …ourselves as a trusted partner in the industry. We are looking for bilingual call center representatives to support inbound customer service, help desk, and ... We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW We are looking for call center representatives to support inbound customer service, help desk, and back-office processing for several ... We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you… more
- Mass Markets (Savannah, GA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center agents to support inbound and outbound customer service and sales ... We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW We are seeking call center agents to support inbound customer service, help desk, and back-office processing representatives for commercial and ... We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you… more
- Lincoln Financial Group (Atlanta, GA)
- … Center , you will manage an assigned team within the Call Center to provide leadership, coaching and process management to ensure a positive experience ... Role at a Glance** We are excited to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work in a remote… more
- Mass Markets (Savannah, GA)
- …We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management . SALARY $11.10 - $16.10 / hour - POSITION ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Savannah, GA)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you… more
- AECOM (Atlanta, GA)
- …uses several software platforms and web-based applications to perform tasks. Transportation Management Center (TMC) Operators are responsible for using Advanced ... statewide, including GDOT Maintenance and Construction personnel, GDOT Traffic Operations management , GDOT management , and...to 10:30 pm. + Previous experience working in a call center , customer service, 911 Operator or… more
- AECOM (White, GA)
- …Shift Hours: 2:00 pm to 10:30 pm + Previous experience working in a call center , customer service, 911 Operator or dispatching environment. + Demonstrated ... pm). The pay rate is $17.65/hour. The position uses Advanced Traffic Management Systems (ATMS) software and web-based applications for monitoring freeway and… more
- Atlanta Airlines Terminal Company, LLC (Atlanta, GA)
- …operational control organization, airport / airline command center operations or call center operations . + Advance skills in MS Office suite, ... Job Title: Communications Center Operations Manager Salary: $110,592 Department:...lieu of a college degree. + 5 years of Operations management experience that involved mentoring and… more
- Colonial Pipeline Company (Alpharetta, GA)
- …follow up measures have been initiated. + Generate reports to support management of One- Call Center operations . + Provide support in the form of ideas or ... Reports (AORs) and 1-800 calls received in the One Call Center in Alpharetta. The One ...1+ year of experience in a call center environment. + Knowledge of basic pipeline operations… more
- Hilton (Atlanta, GA)
- …solutions in serving our customers + Collaborate with software engineering, experience design, call center operations , and analytics teams to lead product ... hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you...of initiatives + Coordinate with functional product teams and call center operations to impart… more
- Hilton (Atlanta, GA)
- …AI technology and automation capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions for a ... in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you...and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE… more
- HomeSafe Alliance (Atlanta, GA)
- …opportunities to employees and leaders and making proactive adjustments. + Assist call center leaders with attendance-related issues. + Seek feedback from ... **Title:** Contact Center Workforce Management , Scheduler **_HomeSafe Alliance_**...the Customer Care team, consisting of inbound and outbound operations , anticipated to handle over 1.5M contacts annually, in… more