- Bank of America (Atlanta, GA)
- Customer Experience Lead Chandler, Arizona;Atlanta, Georgia; Richmond, Virginia **Job Description:** At Bank of America, we are guided by a common purpose to ... + 5+ years' experience as a technical product manager or customer experience lead + Demonstrates understanding of modern or cloud technologies +… more
- Amazon (Atlanta, GA)
- …Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting ... customers - helping facilitate the delivery and return of customer orders. As a CXO Site Lead ,...where appropriate * Contribute to continuous improvement of the customer experience and operations by participating in… more
- US Bank (Atlanta, GA)
- … retention + Become a TravelBank product expert and drive opportunities to improve our customer 's experience + Lead quarterly business reviews to align with ... ability to multitask, work under pressure and build ongoing relationships + Experience delivering client-focused solutions based on customer needs + Excellent… more
- Woodforest National Bank (Atlanta, GA)
- …greeting, engaging, and developing relationships with retail partners and customers. * Embrace and lead a technology driven customer experience . * Lead , ... * Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience , compliance, and growth objectives for assigned branches… more
- HealthEdge Software Inc (Atlanta, GA)
- …Sales, Professional Services, Support and Cloud Operations to create and deliver a great customer experience . + Lead periodic customer onsite visits ... costs, and improve both clinical outcomes and the member experience . **Your Impact** **: ** + Develop the product...** + Develop the product roadmap forclaimsvalue stream and lead high-level epic planning for current and futurequarters +… more
- Woodforest National Bank (Duluth, GA)
- …customers, community members, and retail partners. * Embrace and leads a technology driven customer experience . * Lead , partner and execute a community ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...Work Status: . Full-Time. Supervisory Responsibility: . Mentor or lead a team of more junior staff but does… more
- Siemens (Peachtree Corners, GA)
- …manual line management + Collaborate with entire order value chain to deliver exceptional customer experience + Lead internal initiatives to improve project ... analyze options, and reach positive, effective, and practical solutions. + Customer Service Orientation Works well with Internal and External customers utilizing… more
- Iron Mountain (Atlanta, GA)
- … leader skilled in VoC research and translating insights into programs that improve customer experience and lead to expanded relationships with customers? If ... Develop customer journey maps for critical moments in the customer experience , highlighting where and how changes can improve satisfaction and business… more
- HP Inc. (Alpharetta, GA)
- …as they relate to customer experience goals within the digital experience . ** Customer Experience :** Lead the creation of intuitive, user-centric ... our digital products, ensuring a seamless and engaging user experience . You excel in simplifying complex user requirements and...research and conceptual thinking. + 5+ years of professional experience as a UX/UI Designer or Product Designer +… more
- Amazon (GA)
- …and communicates agreed-upon key performance indicators - Understands and addresses customer experience outliers in real-time - Lead and inspire a culture of ... Service organization. In this pivotal role, you will lead our Customer Success team and be...insights, influence the product roadmap, and maximize the end-to-end customer experience - a core tenet of… more
- Finexio (Atlanta, GA)
- …long-term success by driving the strategy and programs to support both business growth and customer experience . You will lead the customer experience ... You will also oversee the customer lifecycle, ensuring positive a customer experience and effectively demonstrating the value proposition through the… more
- Honeywell (Atlanta, GA)
- …success. Key Responsibilities: + Develop and Lead CX Strategy: + Develop and lead the overall Customer Experience strategy and initiatives for the ... Warehouse (Industrial Automation) Sr Customer Experience Management Professional Location: Atlanta,...deliver comprehensive training programs to enhance employee capabilities. + Lead a team of training professionals and subject matter… more
- HP Inc. (Alpharetta, GA)
- …ensure HP achieves the expected profitable revenue growth and the best-in-class Customer Experience . **Responsibilities** + Define, track and evaluate planning ... growth. + Optimize, manage, and oversee all relevant execution processes, making the customer experience as smooth as possible while optimizing customer … more
- Chick-fil-A (Atlanta, GA)
- …communication skills + Strong interpersonal skills which influence your ability to lead others Preferred Qualifications + Experience creating enterprise data ... engineers responsible for the data development, management and support of Chick-fil-A's Customer 360 data systems. Chick-fil-A is in the process of enhancing its… more
- Burlington (Atlanta, GA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- AireSpring (Atlanta, GA)
- …how to select and execute critical UX functionality for outstanding customer experience . The Digital Product Manager will lead the creation of engaging, ... and support to the next level, delivering an award-winning customer experience that far exceeds the industry...experience enhancing applications for AIreCONTROL that align with customer business objectives and user needs. + Lead… more
- Amazon (Atlanta, GA)
- …address challenges, and to create innovative solutions. Key job responsibilities - Lead negotiations and customer closure for strategic, large, complex or ... interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers… more
- Cardinal Health (Atlanta, GA)
- …colleagues as a coveted member of the Product Experience organization. As a Product Experience Design Lead , you will define, lead , and implement the user ... customer /user behavior, pain points, and needs. + Articulate experience challenges and opportunities for your product and in...processes, metrics, or models. + Works on or may lead complex projects of large scope. + Projects may… more
- The ODP Corporation (Atlanta, GA)
- …satisfaction levels including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives to drive client/ ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer… more
- IQVIA (Atlanta, GA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more