- Acuity Brands (Conyers, GA)
- …support, warranty support, etc.) in real time as often as possible to ensure customer resolution + Seek to "learn everything" (product process etc.) to ensure ... simple to difficult order and project management, intake of all customer inquiries and resolution ownership of any task, regardless of domain. Candidate should… more
- Acuity Brands (Conyers, GA)
- …support, warranty support, etc.) in real time as often as possible to ensure customer resolution + Seek to "learn and teach everything" (product process etc.) ... basic to complex order and project management, intake of all customer inquiries and resolution ownership of any task, regardless of domain. Candidate should… more
- AdventHealth (Calhoun, GA)
- …Certified: Fundamentals series (Azure Cloud, AI, Data, Security etc.) The IT Support Specialist (ITSS) Senior is an advanced level hourly position responsible ... This position provides accurate and timely support services for consumer devices. Senior support specialist is responsible for advanced services, including… more
- SAIC (GA)
- **Description** SAIC is seeking a Senior Cybersecurity Specialist to join our team providing Cybersecurity services for a major state & local government ... customer located in Texas. This position reports to our...job responsibilities include: . Driving progress on incident ticket resolution , including, but not limited to: o Identifying root… more
- Hussmann Corporation (Atlanta, GA)
- … customer requirements translate into program requirements, responds promptly to customer needs and advocates resolution of issues important to stakeholders ... **Overview** As Senior Field Quality Project Manager, represent all divisions...desired results within budget and to specified quality and customer requirements, and within the project schedule. Support the… more
- Truist (Atlanta, GA)
- …documents and ensuring all parties/processes Adhere to banking regulations). Assist the L/C specialist and is able to assume a leadership position for the production ... as the primary contact for responding to questions and problem resolution . Evaluate situations, investigate and document accordingly, take corrective action, and/or… more
- ICF (Atlanta, GA)
- Description **ICF Disaster Management Division** seeks a ** Senior ** **Public Assistance Specialist ** - **IMMEDIATE on-call** to join our team immediately! **This ... hybrid schedule for some. Travel will be necessary.** The Senior Public Assistance Specialist will serve as...analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public… more
- Philips (Alpharetta, GA)
- …conditions. + Develops Action Plans for Escalations and ensures acceptance from the customer . + Elevates most severe escalations to Senior Leadership for ... **537929 Clinical Support Specialist - Alabama, Georgia & South Carolina** In...be using your expertise in problem identification and issue resolution . + You will manage escalation coordination and administration.… more
- Chenega Corporation (Albany, GA)
- …technology capabilities, to ensure functional optimization in their business. The **Helpdesk Specialist , Mid,** provides superior customer service and acts as ... **Req ID:** 33774 **Summary** **Helpdesk Specialist , Mid** **Albany, GA** Are you ready to...line for fielding and performing the initial screening of customer -related incidents being reported and will assist the customers… more
- State of Georgia (Fulton County, GA)
- Sr. Employee Relations Specialist Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/58617/other-jobs-matching/location-only) Human Resources ... downtown Atlanta. Job Description Job Title: Sr. Employee Relations Specialist Pay Grade: L Job Summary: Reporting to the...attentive to related policies and regulations. Serves as a senior resource and aids and oversight to less … more
- US Tech Solutions (Athens, GA)
- **Job Description:** + The Process Specialist is the technical expert who is responsible for providing technical support + for the Active Pharmaceutical Ingredient ... event. + Provides technical support for the investigation and resolution of deviations and atypical events by partnering with...with other departments, and within the; company to address customer needs.; + Shape the future through innovation by… more
- WTW (Atlanta, GA)
- …quantify, mitigate, and transfer risk, taking advantage of our global capabilities, specialist industry experience, and unparalleled market know-how. The result is a ... First point of contact and day-to-day management of solutions-based resolution and anticipation of client needs on Complex Corporate...clients; Secondary contact as directed by the primary or senior on Large & Complex as well as Jumbo… more
- Honeywell (Atlanta, GA)
- Position Overview: The Software Product Specialist is a senior role responsible for overseeing and driving the success of the company's products. This position ... on new products. Utilize feedback to drive product improvements and enhance customer satisfaction. Issue Resolution : Proactively identify potential issues during… more
- Windstream Communications (Atlanta, GA)
- …analyze for root cause, determine fix, launch, drive, and track fix activities to resolution . + Enable and maintain customer reference data by product, providing ... in a world of infinite possibilities! ** ** **About the Role:** Windstream's Customer Experience teams are responsible for fulfilling the day-to-day customer … more
- ADP (Alpharetta, GA)
- …Development or other 3rd parties as appropriate. Communicates status and resolution to Client. **Completes complex projects including:** 1. Calculation updates, ... on established processes and procedures. Exceptions are referred to manager or senior team members **Contact (Internal & External):** + **Internal** : work with… more
- Gulfstream (Savannah, GA)
- …process knowledge preferred.. . Position Purpose: Responsible for supporting Customer Support software solutions enhancements and sustaining activities for the ... / Power BI etc.) . Additional Functions: + Leads and assist with the resolution of complex process-related break fix / production issues. . + Conducts training and… more
- Ensono (Atlanta, GA)
- Senior Mainframe CICS Systems ProgrammerRemote - United StatesJR010383 **Position Summary** The Senior Mainframe CICS Systems Programmer for Optimize team will ... for the ongoing support for all mainframe CICS including trouble shooting, problem resolution , and maintenance. **Key Areas of Focus for this Role** * Implement CICS… more
- Randstad US (Alpharetta, GA)
- …SP360 program for a global MSP client. You will provide strategic direction and senior operational leadership to the client and drive SOW related revenue growth. You ... will also leverage/lead specialist services procurement delivery resources to ensure the client...the client, firstly by identifying how to improve the customer experience and secondly by delivering the associated action… more
- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …You act seamlessly as a Business Analyst, Project Manager, and Technical Specialist during engagements. You are the subject matter expert responsible for ... within budgeted hours , time to resolve timeframes and customer satisfaction scoring. **This is a hybrid role. The...system or technology design * Track, manage, and oversee resolution of open service request projects within time to… more
- Ensono (Atlanta, GA)
- …and dynamic individual who will thrive on working with direct prospects and other Senior Account Executives who may be assigned to SLED accounts for other managed ... services landscape for Ensono whitespace services + Leverage Advisory & Consulting and Specialist team to identify client needs and build services growth plan by… more