- US Tech Solutions, Inc. (Atlanta, GA)
- …face of client and impact the agent experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are ... to engage, consult and educate agents based upon the agent 's unique needs, preferences and understanding of plans, tools...work with a minimum of supervision. Adheres to the service policy and principles of the company, as well… more
- Credit Acceptance Corporation (Atlanta, GA)
- …efforts in production and assist with testing.Develop tools to meet customer requirements and integrate with engineering tools.Ensure high availability and fault ... Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the… more
- Southern Company (Atlanta, GA)
- …broad seasoned judgment to decisions + Highly effective communications skills + Strong customer service skills + Analytical and interpersonal skills + Ability to ... **Contracts Agent - SCS Enterprise Services** **_Supply Chain Management...commercial terms and reduce duplication of efforts. + Work cross -functionally to improve and streamline processes. + Ensure that… more
- Southern Company (Atlanta, GA)
- …apply broad seasoned judgment to decisions . Strong Communications skills . Strong Customer Service skills . Analytical, negotiation and interpersonal skills . ... **Contracts Agent I, II, Sr** **OPCO: GPC** **LOCATION: GPC...Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones… more
- CVS Health (Atlanta, GA)
- …This role starts at $17 per hour. **Required Qualifications** + 1+ years of customer service experience + 1+ years of experience with Microsoft Office, including ... include data entry, backorders and off-phone activities as needed. As a Call Center Agent , you are responsible for ensuring superior service for our customers,… more
- Nordstrom (Atlanta, GA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Honeywell (Atlanta, GA)
- …For more information visit: YOU MUST HAVE * Minimum of 5+ years of experience in customer service management or related roles, with at least 3 years in a ... for the Building Automation business unit. + Collaborate with cross -functional teams to identify customer experience needs...industry or a similar technical field. * Knowledge of customer service best practices and tools. *… more
- Humana (Atlanta, GA)
- …journey-based campaigns) with an elevated focus on leveraging AI to drive better agent and customer recommendations + Create meaningful experiences and new ... visionary and adept at the details. The AVP will deeply understand the agent and consumer decision journey for healthcare plan selection and member engagement, and… more
- Capgemini (Atlanta, GA)
- …in leading the development of AI-driven products. . Familiar with Salesforce as customer service tool for operations. **Life at Capgemini** Capgemini supports ... the utilization of the Google CCAI different projects (Virtual Assistant, Agent Assist, Insights). **Key Responsibilities:** 1. **Strategic Leadership:** 2. Provide… more
- Synchrony (Alpharetta, GA)
- …You will help to deliver end-to-end large-scale solutions (digital products, self- service features and capabilities, and agent front-end and back-office ... in class digital strategic imperatives improving access and ease to everyday customer initiated digital journeys and reducing the dependency on non-digital channels.… more
- UNUM (Atlanta, GA)
- …etc. + Strong communication skills, both verbal and written, are essential. + Strong customer service orientation and skills; ability to thrive in a team ... to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's… more
- Intuit (Atlanta, GA)
- …7+ years of leadership experience in a similar position that includes customer experience, outsourcing management, operations and 3rd party partnerships + Track ... record of challenging the status quo and being a change agent driving major organizational transformation with velocity + Experience leading Direct Sales programs… more
- Warner Bros. Discovery (Atlanta, GA)
- …achieved. The ideal candidate will possess a solid foundation of both technical and customer service experience. They will have the ability to resolve complex ... teams to capture and translate new product information into Customer - and Agent -facing support content, as well...English/Spanish or English/Polish is preferred. + 3+ years of customer service experience preferred, at a comparable… more
- Lumen (Atlanta, GA)
- …SSC agents. This includes but is not limited to soft skills such as Customer Service skills or technical skills related to process and/or system functionality. ... have skills, knowledge, and tools to perform successfully and providing on-going Agent coaching and feedback *Develop and steer cross -departmental projects,… more
- KPS Global, LLC (Conyers, GA)
- …in the Fort Worth facility (along with Finance, Human Resources, Customer Operations, Sales, and Installation Services), supporting product manufacturing in five ... values its outstanding people who are deeply committed to providing innovative, high-quality service to clients from coast-to-coast. As a member of the KPS team,… more
- Quality Technology Services, LLC (Atlanta, GA)
- …serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data ... and receipt of all operational documentation. + Collaborate with cross -functional teams, including design engineers, project managers, contractors, commissioning… more
