- State of Georgia (Fulton County, GA)
- Customer Service Agent I Georgia...the general public via telephone, e-mail, fax, or online chat sessions + Respond to incoming calls regarding, but not ... between the hours of 7:30 am-5:30 pm Essential Duties & Responsibilities + Provide exceptional customer service to active and retired members, beneficiaries, and… more
- Mass Markets (Savannah, GA)
- …mindset Preferred (Not Required) + 1+ year of experience in customer service , technical support, inside sales, back-office, chat , or administrative roles + ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. It requires you… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW ENTRY-LEVEL FINANCIAL SERVICES AGENT (FULL-TIME) We are hiring customer service agents to support inbound and outbound customer ... you handle inbound and outbound calls, helping to support customer service , technical support, and customer...One (1) year of experience in customer service , technical support, inside sales, back-office, chat ,… more
- Mass Markets (Savannah, GA)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... and have the drive to succeed. In this role, you will provide full lifecycle customer service and sales to a ssist customers in understanding their coverages and… more
- Capital One (Atlanta, GA)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the status… more
- National Vision (Duluth, GA)
- …Services team with additional backup as needed. Work Experience + 0-2 years Customer Service experience (Required) Education + High School Diploma or equivalent ... a reality. We are hiring for a Shared Services Agent to join our growing team! Job Summary This...company associates. + Provides additional support through the SERVE Chat system and phone calls. + Ensures that all… more
- Mass Markets (Hinesville, GA)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... In this role, you handle inbound and outbound calls, helping to support customer service , technical support, and customer sales interactions. It requires you… more
- Mass Markets (Savannah, GA)
- …Preferred (Not Required): + 1+ year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support + ... excellence and enjoy helping others? Join our team as a Bilingual Customer Service & Sales Representative, where you'll support customers across the country with… more
- Concentrix (Atlanta, GA)
- …Knowledge base Omnichannel workstreams, channels, and unified routing Agent experiences ( Agent Workspace, Customer Service Workspace) + Familiarity with ... Home (https://jobs.concentrix.com/) "Job Details **Dynamics 365 Customer Service & Omnichannel Consultant** Information Technology Other Location United States… more
- Teleperformance USA (GA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **Healthcare Customer Service Representatives field customer … more
- Teleperformance USA (GA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** ** Customer Service & Sales Representatives field … more
- Teleperformance USA (GA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...UT, VA, VT, WI, WV, WY** **Your Responsibilities** **Healthcare Customer Service Representatives field customer … more
- Coinbase (Atlanta, GA)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... you'll be doing* * Lead multiple engineering teams building customer -facing tools that power our chat , email,...Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer… more
- The Hertz Corporation (Atlanta, GA)
- _We are seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service ... mission: elevate recovery quality, consistency, and empathy across all customer touchpoints-whether in person, via chat , phone,... recovery operations executed by third-party BPO & AI agent partners across phone, email, and chat … more
- Public Consulting Group (Atlanta, GA)
- …of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Chenega Corporation (GA)
- …and engagement. + **Design for advanced experiences** , including AI-driven interfaces, chat and agent workflows, and data visualizations, while adhering to ... prototyping, design systems) + Knowledge of AI-driven product experiences (eg, chat interfaces, agent workflows, data visualization for models, prompt… more
- Coinbase (Atlanta, GA)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Deloitte (Atlanta, GA)
- …Support Analyst II will provide full Product Support to users via email, phone, and chat , and will be responsible to maintain product SLAs via a ticketing system for ... Tax Application Support to internal and external users via email, phone, and chat ; maintain SLAs using a ticketing system. + Analyze, resolve, and track support… more
- H&R Block (Peachtree Corners, GA)
- …concisely via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills + Successful ... better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns +...tax clients through virtual tools (ie, video conferencing, phone, chat , email) + Generate business growth, increase client retention,… more