- Bank OZK (Alpharetta, GA)
- …about Bank OZK benefits (https://careers.ozk.com/benefits) . Job Purpose & Scope The Quality Assurance (QA) Manager is responsible for developing, implementing, ... in our Bank's call center locations to ensure our customer service aligns with the highest industry...highest industry standards. Leads a team of Risk and Quality Assurance Specialists whose duties include analyzing… more
- Ralliant (Atlanta, GA)
- …verify calibration standards and escalate equipment issues to supervisors as needed. Field Support & Customer Service - Travel 100% of the time to customer ... Follow all safety guidelines, company SOPs, and calibration protocols. - Support quality assurance efforts, including audits, compliance reviews, and lean… more
- Skanska (Atlanta, GA)
- …a culture of safety. + 3+ years experience developing a culture of quality assurance and control. + 3+ years experience managing subcontractor relationships. ... society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how we work, which is… more
- Battelle Memorial Institute (Fort Benning, GA)
- …conducting or participating in education programs, and participating in clinical staff quality assurance functions + Develop and promulgate training materials as ... to join our team in support of our government customer , US Special Operations Command. This position will play...outside of regular working hours. + Participate in periodic in- service training for members of the HP staff and/or… more
- Battelle Memorial Institute (Fort Benning, GA)
- …records of workload, participating in education programs, and participating in clinical staff quality assurance functions + Participate in peer record reviews as ... to join our team in support of our government customer , US Special Operations Command. This position will play...records are updated as required + Participate in periodic in- service training for members of the HP Staff and… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- WSP USA (Atlanta, GA)
- **This Opportunity** WSP is currently initiating a search for a ** Quality Assurance Specialist (QAS)** . The chosen candidate can sit in **any of our offices in ... the USA** . The Quality Assurance Specialist is responsible for the...in the order entry process to review and identify quality -related items/requirements and verify that customer specific… more
- State of Georgia (Fulton County, GA)
- Quality Assurance Trainer - Toll Operations...in all areas and functions that pertain to the customer service department, the toll operations center ... Job Alerts Job Description, Responsibilities, Standards, and Qualifications The Quality Assurance Trainer will report to the...develop and revise training materials as needed for the customer service department, the toll operations center… more
- AON (Alpharetta, GA)
- …Skills and experience that will lead to success: + Deep functional expertise ( Customer Service , Quality standards) + Requires specific quality ... Aon Is Looking For A Quality Assurance (Sr. Analyst) As part...that will lead to success: + Deep functional expertise ( Customer Service , Quality standards) +… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Optiv (Atlanta, GA)
- …Analysts to service customers. The Sr. QA Analyst will conduct thorough quality assurance reviews on alert tickets, ensuring they meet the highest standards ... will provide deep level analysis for client investigations utilizing customer provided data sources, audit, and monitoring tools at...posture of Optiv customers. **How you'll make an impact** Quality Assurance + High level professional writing… more
- Quality Technology Services, LLC (Fayetteville, GA)
- …do great things. **Who You Are & the Impact You Will Have:** The ** Quality Assurance Sr. Project Manager** (QAM, Data Center Construction), is primarily ... quality programs in alignment with the QTS Quality Assurance Program. The QAM (Data Center...this position is required by law due to federal customer contracts. **Other Key Skills:** + Experience with Procore… more
- Mass Markets (Garden City, GA)
- …a globally expanding, industry-leading organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO ... contact center. You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. This is a key… more
- Transdev (Norcross, GA)
- Quality Assurance Manager Transdev in Norcross, GA is hiring a Quality Assurance Manager. The Quality Assurance Manager is responsible for ... and feedback from callers regarding transportation services. We are seeking customer service -oriented professionals who are dedicated to safety. Transdev… more
- Bank OZK (Alpharetta, GA)
- …with procedures. + Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and attendance to work. + ... exacting deadlines in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate effective organization,… more
- Molina Healthcare (Atlanta, GA)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- Cardinal Health (Atlanta, GA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Golden State Foods (Conyers, GA)
- …ce . + Maintain s clear communication with Sales, Product Development, Commercialization, Quality Assurance , Customer Service , Operations, and ... material requirements, production scheduling, warehouse and customer service to meet GSF objectives for quality ,... service to meet GSF objectives for quality , efficiency, productivity, and customer satisfaction. The… more
- Golden State Foods (Conyers, GA)
- …several cross-functional teams + Maintains clear communication with Sales, Product Development, Quality Assurance , Customer Service , Operations, and ... effectively in a general business environment, with focus on high levels of quality and customer service + Travel via airplane and/or drive an automobile +… more
- Golden State Foods (Conyers, GA)
- …of products. + Maintains clear communication with Sales, Product Development, Commercialization, Quality Assurance , Customer Service , Operations, and ... to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated...effectively in a business environment, with a focus on customer service and food safety + Travel… more
