- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+USA+30096) Apply Job Type Full-time Description The ... Tier I Engineer is responsible for various managed IT...This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...ConnectWise + Communicates and works as a team with Tier II and Tier III to solve… more
- CACI International (GA)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- SHINE Systems & Technologies (Savannah, GA)
- …Information Processing guidelines (DISA STIGs, NSA SNACs). Technical Support & Help Desk Management: Provide Tier 1 , 2, and 3 Help Desk support, ... manage TACLAN images, and address Category I vulnerabilities in support of system accreditation. GIS & Mapping Support: Collect, process, and analyze GIS data, ensure up-to-date map data for SOA aircraft, and maintain GIS servers. Training Development &… more
- Ankura (GA)
- …Role Overview: The Service Desk Technician is responsible for ensuring consistent, world-class Tier 1 support of all Ankura end users. As the first point of ... work weekend hours is required on a limited basis. Responsibilities: + Provide remote Tier 1 support and utilize ticket tracking system to document all incidents… more
- Indigo IT, LLC (Athens, GA)
- …best practices for optimal and efficient customer service. JOB RESPONSIBILITIES: + Provide Tier 1 service desk support for moderately complex technical ... the capabilities of the service desk , escalate the help desk ticket to the appropriate Tier 2 or Tier 3 work center for resolution. + Ensure proper… more
- SAIC (GA)
- **Description** SAIC is hiring a **Technical Help Desk ** for a key role supporting a Federal Government client. This is a Remote role that can be worked anywhere ... shift options vary. **Job Duties** + Resolve technical problems ( Tier 1 ) and answers queries by telephone...Understanding of IT concepts/practices and experience with common service desk software. + Proven ability to think and troubleshoot… more
- GovCIO (Atlanta, GA)
- …to this job (https://careers-govcio.icims.com/jobs/4551/service- desk -administrator-%28journeyman%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service...Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to… more
- Insight Global (Atlanta, GA)
- …through research strategy, program direction, research execution, and business development. - Tier 1 - 3 help desk support. Compensation: $40/hr to $53/hr ... Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account… more
- Warner Bros. Discovery (Atlanta, GA)
- …a fast-paced international and dynamic environment. **Responsibilities** : + Manage and process Tier 1 support tickets and respond timely , accurately, and ... to drive continuous improvement initiatives + Identify opportunities for self- help resources and contribute to the development of knowledge...tools **Required Skills:** + 3+ years of experience handling Tier 1 application support + 2-3 years… more
- Link Solutions Inc (Fort Stewart, GA)
- …relevant experience with a comprehensive understanding of computer support, preferably within a Help Desk /Service Desk environment. Preferred: + IAT Level II ... further than Link Solutions. We are ISO 9001:2015, ISO 20000- 1 :2018, ISO 27001:2013 certified and appraised for CMMI ML3...Center at Fort Stewart, GA. This role involves providing Tier II concierge-like support to users via email, Microsoft… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- …years of relevant work experience (managed services, application support, application administration, Help Desk ) * Familiar with MS Office applications (Excel, ... managing software quality * Experience supporting customer facing three tier applications and have the ability to resolve service...and more \#LI-TM2 \#DICE **Skills:** + Cloud Computing + Help Desk /IT Services + Linux + Unix… more
- Morgan Stanley (Alpharetta, GA)
- …serve clients worldwide including corporations, governments, and individuals from more than 1 ,200 offices in 43 countries. As a market leader, the talent and ... part of our culture. *_Department Profile_* The Virtual Engagement Associate Desk provides Financial Advisors (FAs) with dedicated infrastructure and support through… more
- Cayuse Holdings (Atlanta, GA)
- …to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact ... - USD $36.25 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1695/journeyman-computer-user-support-specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Location** _US-_ **ID** _102562_ **Category** _Information… more
- Southwire (Carrollton, GA)
- …providing additional troubleshooting to escalated incidents from Technical Support Analyst I ( Tier 1 ). The IT-OT Infrastructure Supervisor is also responsible ... newly acquired sites. **Key Responsibilities** Direct supervision of the IT-OT Infrastructure Tier 2 IT team, including systems, processes, and hardware to support… more
- Insight Global (Alpharetta, GA)
- Job Description A client of Insight Global is looking for a Tier 1 Technical Support Representative to sit out of their Stockholm, Sweden office. They will be ... Skills and Requirements - Speak English and Swedish - Background in tech support/ help desk - No history of job hoppiness - Extremely strong customer service and… more
- SHI (Atlanta, GA)
- …timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17259/asg-managed-services-engineer/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336032949) **Need help finding the right job?**… more