- PRGX (Atlanta, GA)
- About PRGX Global, Inc Job Description Job Title Senior Manager , Integrated Marketing Employment Type Full-time Work Authorization Requirements Must be authorized to ... Collaborate with internal stakeholders and external partners to source data and insights . . Ensure these initiatives are integrated into marketing campaigns, PR… more
- Acuity Brands (Decatur, GA)
- …backgrounds, and organizational levels - Ability to collect and summarize voice -of- customer and market research data into actionable insights . - Basic ... an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase...day. **Job Summary** We are seeking a Product Portfolio Manager to join our Luminaires team. This role supports… more
- Acuity Brands (Atlanta, GA)
- …initiatives. 20% + ** Customer Relationship & Partnership Development:** Act as the voice of the customer within the organization. Escalate pain points and ... management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver… more
- Home Depot (Atlanta, GA)
- …Responsibilities:** + 35% Build Relationships- Collaborate with Business product management, Vendors, Voice of the Customer , and IT engineering and operations ... business, call centers, and product vendors to quickly identify and resolve customer experience issues. Primary role functions: + Monitor the eCommerce site 24/7,… more
- Liberty Utilities (Columbus, GA)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Datavant (Atlanta, GA)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- Elevance Health (Atlanta, GA)
- …Elevance Health, we simplify healthcare and improve lives. The **Program Director, VoC ( Voice of Customer ) Insights ** orchestrates our enterprise VoC ... actions with measurable business impact. The **Program Director, VoC ( Voice of Customer ) Insights ** will...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- Coinbase (Atlanta, GA)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- Intuit (Atlanta, GA)
- …understand pain points, and translate insights into action. + Act as a customer advocate to ensure voice -of- customer is integrated into product and ... Atlanta & Tucson preferred. **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager ** to lead a team at the forefront of our… more
- NTT DATA North America (Atlanta, GA)
- **Product Manager / Customer Experience Manager ** - Atlanta, GA - 25-05306 **100% Remote** **W2 or C2C** Company Overview: Req ID: 330420 **Job Description:** ... **Product Manager / Customer Experience Manager ** NTT DATA...customer feedback during and after demos, ensuring key insights are captured and communicated to the Product Management… more
- Intuit (Atlanta, GA)
- **Overview** We are a high-impact, fast-moving Customer Success organization on a transformational journey. With bold goals and a deep obsession for both customer ... contributor in Vendor Partner Management, you will lead multi-million-dollar customer success partnerships and deliver complex strategic initiatives that enhance… more
- Oracle (Atlanta, GA)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- The Hertz Corporation (Atlanta, GA)
- …with Operations, Fleet, Technology, and Policy teams to implement long-term fixes. + Champion " voice of the customer " insights from recovery cases to inform ... and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure… more
- Concentrix (Atlanta, GA)
- …leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice , chat, and messaging channels. This ... infrastructure + **Reporting Team** : Real-time analytics, observability tools, and customer -facing dashboards + **Channel Gateway Team** : Voice processing,… more
- ITW (Tucker, GA)
- …tools that make work easier, cleaner, and safer across industries.** You'll combine customer insights , market trends, and creative storytelling to drive growth ... and the responsibility to make an impact. As Product Manager for our **SCRUBS Professional Pre-moistened Wipes category** -anchored...into action and vision into growth. + **Champion the customer ** - Be the voice of the… more
- Intuit (Atlanta, GA)
- …on customer journeys leading to escalation, leveraging existing data to support the voice of the customer mechanisms across the company. . Use Root Cause ... President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of our world class... and be a part of our world class customer support team. OOP handles high velocity customer… more
- Sage (Atlanta, GA)
- …functional requirements with clear business outcomes and usability goals. * Act as the voice of the internal customer - understanding how sales, marketing, and ... RevOps Product Manager Job Description: We're looking for a RevOps...measure, forecast, and manage performance across Sales, Marketing, and Customer Success. You'll partner with developers, data experts, and… more
- Sage (Atlanta, GA)
- …and partner teams to drive pipeline and revenue growth. * Gather and analyze customer , market, and competitor insights from the North American market to inform ... Product Marketing Manager Job Description: We are currently seeking a...global product positioning, messaging, and value propositions to reflect customer needs, regulations, and business practices in North America.… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- …representatives to ensure the best quality service to our customers. + Be the " voice of the customer " when working cross functionally. **Basic Qualifications** + ... Technical Support Analyst, CoStar Real Estate Manager Job Description CoStar Group (NASDAQ: CSGP) is...world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.… more
- Oracle (Atlanta, GA)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
