• Senior Customer Care Manager

    PulteGroup (Alpharetta, GA)
    …large warranty issues for closed homes, including insurance/litigation + Conduct in-person homeowner assessments on an as needed basis. + Determine if corrective ... work order is needed. + Lead root-cause analysis. + Schedule, organize and execute service...Partner with other Customer Care Managers to address escalated homeowner concerns. + Manage, contain, and continuously improve warranty… more
    PulteGroup (08/19/24)
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