- EY (Alpharetta, GA)
- …EY and help to build a better working world. Service Delivery Center Manager - Financial Services Organization - QA Guidewire EY is the only professional ... the financial services industry. This practice also has several Service Delivery Centers that are made up...their organizations Defining the test strategy, planning, implementing and quality assurance for large complex projects Teaming… more
- Accenture (Atlanta, GA)
- …and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance . Job Description Develop and implement a comprehensive ... Agile SDLC, implementing large, complex technology platforms. Experience implementing comprehensive end-to-end service center & field service software suites… more
- CDM Smith (Savannah, GA)
- …project management methodologies, encompassing contract administration, budget planning, scheduling, quality assurance , risk mitigation, and financial oversight. ... management of the P&L, delivering projects per our Corporate Quality Standards, providing excellent client service , and..., and risk in compliance with CDM Smith's Project Delivery framework and Quality Management standards. Job… more
- Quality Technology Services, LLC (Suwanee, GA)
- …, implementation, support processes and Service Level Agreements (SLAs). Oversee quality assurance by performing regular on-site inspections during and upon ... The Project Delivery Manager II is a highly experienced team...offered to QTS clients at each of our data center facilities. The position is required to partner with… more
- The Hertz Corporation (Atlanta, GA)
- …and training content to standardize recovery execution across BPO sites. Partner with Quality Assurance , Learning & Development, and CX Analytics teams to refine ... restore confidence and build loyalty. Preferred: 5+ years' experience in customer care, service recovery, or contact center operations with a proven track record… more
- Kaiser Permanente (Atlanta, GA)
- …lines to implement rate/contract strategies to improve access and availability and service delivery expansion; interpreting and translating contract terms for ... care while managing outside service costs; providing advanced consultation on local service delivery planning and delivery system leadership to aid in… more
- CDM Smith (Augusta, GA)
- …external coordination efforts across disciplines and stakeholders to support integrated project delivery . Conduct internal quality assurance reviews and ... ensuring alignment with client requirements, industry standards, and internal quality protocols. Interface directly with clients, vendors, and subcontractors to… more
- Cardinal Health (Atlanta, GA)
- …a liaison in problem-solving, research and problem/dispute resolution. Job Summary: As a Service Center our mission is to deliver exceptional experiences for our ... in our work and upholding our commitment to on-time delivery to provide peace of mind when it matters...calls through your work shift. Excellent phone and customer service skills with a focus on quality ,… more
- Mass Markets (Garden City, GA)
- …seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring ... service quality , compliance, and continuous improvement across multiple client accounts....QA leadership role within a BPO or contact center . + Strong knowledge of QA methodologies,… more
- Quality Technology Services, LLC (Fayetteville, GA)
- …**Who You Are & the Impact You Will Have:** The ** Quality Assurance Sr. Project Manager** (QAM, Data Center Construction), is primarily responsible for ... programs in alignment with the QTS Quality Assurance Program. The QAM (Data Center Construction)...CMQ/OE, CQIA, CQPA, CQE, and/or CQA + Experience with delivery of mission critical data center facilities.… more
- Transdev (Norcross, GA)
- Quality Assurance Manager Transdev in Norcross, GA is hiring a Quality Assurance Manager. The Quality Assurance Manager is responsible for ... service interruptions + Monitor Bus Operator safety & security compliance, service delivery at sites and pre-determined passenger boarding and alighting… more
- Mass Markets (Garden City, GA)
- …+ Design and audit quality assurance strategies to ensure top-tier service delivery + Manage hiring, coaching, and termination processes for call ... practices and performance management + Monitor and improve call center metrics, productivity, and service quality...such as Quality Assurance , Training, IT, and Recruiting… more
- Mass Markets (Savannah, GA)
- …departments such as QA , Training, IT, and Recruiting. + Implement and audit quality assurance strategies to maintain service excellence. + Manage hiring, ... Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- CDM Smith (Augusta, GA)
- …project management methodologies, encompassing contract administration, budget planning, scheduling, quality assurance , risk mitigation, and financial oversight. ... management of the P&L, delivering projects per our Corporate Quality Standards, providing excellent client service , and..., and risk in compliance with CDM Smith's Project Delivery framework and Quality Management standards. **Job… more
- Quality Technology Services, LLC (Atlanta, GA)
- …implementation, support processes and Service Level Agreements (SLAs). + Oversee quality assurance by performing regular on-site inspections during and upon ... The **Project Delivery Manager II** is a highly experienced team...offered to QTS clients at each of our data center facilities. The position is required to partner with… more
- Community Health Systems (Statesboro, GA)
- …budget ensuring cost effective operations while maintaining high quality service . + Monitors expenditures, ensuring cost-effective delivery of services. + ... to optimize quality and overall efficiencies. + ** Quality Assurance and Regulatory Compliance** + Ensures...Works closely with leadership teams to coordinate and improve service delivery . + Stays up-to-date with industry… more
- Mass Markets (Savannah, GA)
- … Assurance , Training, IT, and Recruiting. + Lead quality assurance efforts to maintain world-class service standards. + Manage hiring, coaching, and, ... Proven ability to drive performance and meet sales and service targets. + Deep understanding of call center...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas,… more
- CBRE (Atlanta, GA)
- …to third-party data center projects. Responsible for technical due diligence, QA /QC, and successful product delivery per internal and client standards. Help ... Engineer-3rd Party Data Center Construction Job ID 244733 Posted 29-Oct-2025 Service line PJM Segment Role type Full-time Areas of Interest Construction, Data… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Physicist and other designated personnel. Conduct new plan and therapist chart check quality assurance audits on charts of those patients starting and under ... learning processes. Complies with established department policies, procedures, objectives, quality assurance , safety, environmental and infection control.… more
- Deloitte (Atlanta, GA)
- …engagement outcomes across teams. + Work with offshore/nearshore Delivery Center resources, supporting front-end development oversight, quality assurance ... dynamic web pages and email templates using AMPscript, SQL, and SSJS; managing end-to-end delivery from technical design through QA and deployment. + Serve as a… more
