- Intuit (Atlanta, GA)
- …commercial strategy and helps guide internal teams on driving business growth. As a Senior Researcher on our Customer Research team, you will be embedded on one ... analytics tools. This role sits on the Customer & Market Insights team within the Strategy department, a growing...your initiative with other insights teams such as Customer Research , Competitive Intelligence, Analytics, CX Voice of… more
- Mass Markets (Savannah, GA)
- …wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and ... first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Savannah, GA)
- …wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and ... first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Savannah, GA)
- …aides in policyholder retention + Learns and applies product, industry, and market knowledge to make recommendations to policyholders + Listen to customers, ... understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other...personal information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend… more
- Mass Markets (Savannah, GA)
- …service provider (ISP). In this role, you will identify customers' needs, research every issue, provide solutions, and deliver a world class customer service ... reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments to resolve… more
- Mass Markets (Savannah, GA)
- …Ensure first-call resolution through problem-solving and effective call handling. + Research systems to find missing information as applicable; coordinate with other ... information and personal information. + Escalate customer issues to the appropriate staff and managers for resolution as needed. + Attend meetings and training… more
- Mass Markets (Savannah, GA)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments to resolve ... information and personal information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training… more
- Mass Markets (Savannah, GA)
- …Listen to customers, understand their needs, and resolve customer issues. + Research systems to find missing information; coordinate with other departments to ... information and personal information. + Escalate customer issues to the appropriate staff and managers for resolution as needed. + Attend meetings and training… more
- Mass Markets (Savannah, GA)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... issues with the managerial team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through… more
- Mass Markets (Savannah, GA)
- …Listen to customers, understand their needs, and resolve customer issues. + Research systems to find missing information as applicable; coordinate with other ... issues with the managerial team. + Escalate customer issues to the appropriate staff and managers for resolution as needed. + Ensure first-call resolution through… more
- Mass Markets (Savannah, GA)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... issues with the managerial team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through… more
- Mass Markets (Savannah, GA)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... issues with the managerial team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through… more
- Mass Markets (Savannah, GA)
- …first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other ... information and personal information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training… more
- Mass Markets (Savannah, GA)
- …Listen to customers, understand their needs, and resolve customer issues. + Research systems to find missing information as applicable; coordinate with other ... issues with the managerial team. + Escalate customer issues to the appropriate staff and managers for resolution as needed. + Ensure first-call resolution through… more
- Mass Markets (Savannah, GA)
- …a fast-paced environment with minimal supervision + Critical thinking, problem solving, research skills and determination Preferred + Audit experience a plus (IRS ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more