- Gentiva (Atlanta, GA)
- …Teams. Elevate Experience. Deliver Seamless Support .** We are hiring a skilled and customer-focused Tier 2 IT Support Specialist to join our growing ... across all business units. **Key Responsibilities** + Serve as Tier 2 support on the...+ Minimum of 3 to 5 years in an IT support role, preferably in a 3,000+… more
- BAE Systems (Savannah, GA)
- …or a related field (or equivalent experience) + 6 years of experience in Tier 2 IT support , with hands-on expertise troubleshooting end-user devices and ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...desktops, laptops, and high-performance computing services. You'll also provide Tier 2 support for remote… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- The Tier 2 Technical Support ...of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years ... be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- BAE Systems (Savannah, GA)
- …a related field (or equivalent experience) + 2 years of experience in Tier and IT support , with hands-on expertise providing initial troubleshooting for ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the ... Provides ongoing technical support and maintenance of production and development systems...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- Red Cat Holdings (Valdosta, GA)
- …new systems and procedures. Technical Support + Provide Tier 1 and Tier 2 support for hardware, software, and network issues across Windows, macOS, ... Support compliance and audit readiness + Enforce and Support IT security procedures such as MFA...Demonstrated ability to handle Tier 1 and Tier 2 support tasks independently,… more
- Waystar (Atlanta, GA)
- …and on-site personnel. **WHAT YOU'LL DO** + Provides Tier 1 and Tier 2 end user hardware and software support in the Technology call center and in field ... Services Engineer to join our team. The Advanced Technical IT Support Engineer is responsible for end...starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time… more
- Gentiva (Atlanta, GA)
- …Business Solutions and plays a key role in project management, requirements gathering, testing, and Tier 2 support . You will lead the Business Analyst team, ... Strengthen Partnerships. Deliver Business Solutions.** We are seeking an IT Business Relationship Manager to join our team. This...liaison between business experts and project teams. + Provide Tier 2 support for applications,… more
- Gentiva (Atlanta, GA)
- …Business Solutions, Financial Systems Analyst, Payroll Systems Analyst, HR Systems Analyst, Tier 2 Support , Requirements Gathering, System Implementation, ... **Overview** The IT VMO - Business Analyst is a critical...works transversally across the organization, acting as a specialized support layer for VMO-led projects and engagements where complex… more
- BAE Systems (Atlanta, GA)
- **Job Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative IT solutions that ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...or related field + 4 years of experience in IT support , with a focus on end-user… more
- Molina Healthcare (Savannah, GA)
- …the Cyber Recovery and Chaos Engineering Programs. + Conduct annual validation of all Tier 0 through Tier 2 Applications for recoverability and functionality ... will oversee and manage Disaster Recovery related to the Information Technology ( IT ) organization's technology services to all customers working closely with the… more
- HCA Healthcare (Pooler, GA)
- …meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of experience that can handle the demand ... by case basis. + **Experience** : Minimum two years' experience in IT desktop support , customer service, helpdesk, and general technology support . +… more
- Autodesk (Atlanta, GA)
- **Job Requisition ID #** 25WD92324 **About the Role** The Manager, Tier II Technical Support leads a global team of Tier II Technical Support Specialists ... improvements, tooling enhancements, and automation initiatives. **Enablement & Onboarding** + Support onboarding for new Tier II Specialists through structured… more
- Georgia Systems Operations (Tucker, GA)
- …and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and ... applications will evolve throughout the years as business and IT support needs change. Desired is a...interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support … more
- Truist (Atlanta, GA)
- …minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2 ... description:** As part of the Copilot and Viva Operational Support team, you will provide day-to-day support ...IT field, or equivalent education and related training 2 . Five years of experience managing in an … more
- Georgia Systems Operations (Tucker, GA)
- …and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and ... applications will evolve throughout the years as business and IT support needs change. Desired is a...interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support … more
- Meta (Atlanta, GA)
- …third-party vendor partners 2 . Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed ... Global Operations." Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's most available, efficient,… more
- Federal Law Enforcement Training Centers (Glynco, GA)
- …integrity, and availability. Typical duties include: Delivering day-to-day Tier 2 operations, maintenance, and user support for Microsoft Power Platform ... demonstrates the ability to: 1) Deliver day-to-day operations, maintenance and user support on Microsoft Power Platform solutions; 2 ) Resolve common production… more
- Marriott (Savannah, GA)
- …key information technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, ... $50.85 per hour **Bonus Eligible:** Y **JOB SUMMARY** The IT Manager is responsible for verifying the IT...and Experience** * High school diploma or GED equivalent; 2 -4 years' experience in Information Technology or related professional… more