- Trinity Health (Athens, GA)
- …workforce. Provides Tier 2 support to ITS users for basic software and hardware end - user computer and desktop -based LAN systems. **ESSENTIAL FUNCTIONS** + ... PDA, printer, etc.) at users' locations. + Provides desk-side end - user Tier 2 support and problem troubleshooting...desktop systems. + Supports mobile workforce. + Assists end -users learn to use software, feel comfortable working in… more
- The Raymond Corporation (Atlanta, GA)
- …Infrastructure team on all escalations and help to manage the communication with the end user through the entire process Works with the Infrastructure team to ... email systems, data storage, and recovery systems, monitoring hardware and software, end - user hardware and software, and all mobile communications hardware and… more
- Colonial Pipeline Company (Alpharetta, GA)
- …from users including installing a workstation / PC for a new user ; lifecycle management of existing end user equipment; troubleshooting applications ... the Technology Service Center (TSC) staff in delivering excellent end user service. This position serves as...+ ITIL Fundamental certification + Microsoft 365 Certified + Desktop Support Technician OR CompTIA A+ Certification **Advantages of… more
- AdventHealth (Calhoun, GA)
- …assist AIT teams. * Leads out on taking ownership for tasks, projects, and end user education. * Direct, guide, and/or mentor ITSS Associate and ... advanced trouble shooting and problem-solving skills. * Advanced knowledge of workstation management software. * Experienced with common peripherals and accessories.… more