- Dexian - DISYS (Washington, DC)
- …with a custom applicationGood communication skills, good customer service skillsThis person does system administration and account administration-troubleshooting ... DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in...Secret Clearance post-employment.Must be able to work a flexible shift between 7 am and 7 pm ET, Monday… more
- Koniag Government Services (Vienna, VA)
- …is responsible for managing daily operations of the service desk , managing the service desk shift team, representing the shift team to other ... a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance...Desk Lead with a Top-Secret Clearance to work 2nd shift (230pm-1030pm) in support **Kadiak** and… more
- CAI (Washington, DC)
- … needed to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst** to provide Level 1 technical support ... an efficient and accurate manner. This position will provide Service Desk support to our customers applying...chat. This position will be **full-time** and **remote** and ** 2nd shift ** . **What You'll Do** +… more
- System One (Washington, DC)
- …hardware & software assets and update records. + Liaise shift duties with other IT Service Desk staff and arrange handing over for coming shift (s). + Set ... the required first level of support and assist in 2nd level of technical support remotely for end-users as...hierarchical and functional escalation guidelines and addressing and highlighting Service Desk challenges to superiors. + Participate… more
- Kuehne+Nagel (Herndon, VA)
- …set up accurately and communicated effectively to other departments and/or logistics service partners in compliance with all regulations and operating procedures. + ... + Identify and implement strategies to improve quality of service and productivity + Assist the Commercial Group (Sales)...a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am -… more
- Sage Hospitality Group (Bethesda, MD)
- …hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... Sage Hospitality Group is in search of a **Front Desk Supervisor** to join the **Front Desk ...maintain a high level of customer satisfaction and quality service . + Completes established check-in procedures for arriving guests… more
- Lincoln Financial Group (Washington, DC)
- …**The Role at a Glance** We are excited to bring on a **Customer Service Representative** to join our fast paced, high volume contact center team supporting our ... and grow in this fast-paced environment. As a Customer Service Representative, you will serve as the first point...Available resources: Knowledge Base, team chat groups, chat-based Help Desk support + Regular Schedule: Must be available to… more
- AECOM (Fairfax, VA)
- …VA. The 12-hour shifts for the position(s) are 1st Shift (6:00 am to 6:30 pm), 2nd Shift (6:00 pm - 6:30 am). Must be flexible with all shifts. Shifts will ... 1st Shift (6:00 am to 6:30 pm), 2nd Shift (6:00 pm - 6:30 am)....other monitoring equipment while sitting or standing at a desk the entire shift . + Must be… more
- HomeSafe Alliance (Washington, DC)
- …moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network ... **About the Role:** **NOTE: Opening is for an Overnight shift : primary schedule will be Monday through Friday 10pm...**Customer Care Supervisor** to provide support to the Customer Service Team. The Customer Service Supervisor will… more
- Oshkosh Corporation (Dulles, VA)
- …PTO + Working in a team environment + Potential for progression **WORK HOURS:** + 1st, 2nd , 3rd, and 4th shift available, plus weekend and night shifts **We are ... as a Work Order Coordinator (WOC)** + **Coordinate customer service requirements with onsite maintenance personnel.** + **Answer phones...an airport + Ability to work Day or Night shift including weekends and holidays Oshkosh is committed to… more
- Windstream Communications (Washington, DC)
- …Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better (TM) every day. ** ** **About ... Broadband Technical Assistance Center (BTAC). The BTAC provides first and second level operational support for Windstream's broadband customers. These data customers… more
- CAI (Washington, DC)
- …and take second and third shift phone calls and tickets for the IT Service Desk + Use software, such as Remedy or ServiceNow to report, track and resolve ... issues + Escalate alerts and system issues to PM Engineers, Application Engineers and Systems Engineers as needed + Thoroughly and comprehensively document procedures **What You'll Need** Required: + BS degree in Computer Science, Information Systems or a… more
- Cayuse Holdings (Washington, DC)
- …will support the US Army Corps of Engineers RITS Program. Provides second -tier support to end-users for PC, server, mainframe applications, and hardware. Handles ... problems that the first tier help desk support is unable to resolve. May interact with...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or… more
